Customer reviews from usa.canon.com
Canon - Office All-In-One Printer/ Copier/ Scanner/ Fax
Average customer rating
3.6
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
36
4 Stars
25
3 Stars
13
2 Stars
7
1 Star
16
61%of customers recommend this product.
(
59 out of
97)
Customer Reviews for Canon - Office All-In-One Printer/ Copier/ Scanner/ Fax
Customer Rating
5
Great Buy for Your Money
on September 15, 2010
Posted by: Tootie
from Hyattsville, Md.
100% in value, well made worth more than the money that was spent on the product. A gift I will treasure for a long time. I want to spend less on ink, but besides that it provides great output and it has lasted
Pros: excellant quality
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
I have had no problems with this printer and purchased it 2002
on May 20, 2020
Posted by: Butterfly
from Hermosa Beach
I have used this printer to print invoices and statements with my business. Its
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worst headache Ive ever had
on November 22, 2010
Posted by: hunnybee
Its huge, noisy, and forces you to spend loads of money. It wont even allow you to print black and white without a colour cartridge. Not to mention it just doesnt work. Ive never been tempted to throw something out of the window so much in my life
Cons: cant print bw without colour ink
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
INK AND MONEY GLUTTON
on August 1, 2009
Posted by: FIFTYRONE
from WASHINGTON
THE PRINTER ITSELF DOES A VERY GOOD JOB. THE
PURCHASE PRICE OF THE PRINTER WAS QUITE
REASONABLE. i DIDN'T KNOW, HOWEVER, THET I
WOULD REPURCHASE THE PRINTER ABOUT 8 TIMES
PER YEAR BUYING INK.
PURCHASE PRICE OF THE PRINTER WAS QUITE
REASONABLE. i DIDN'T KNOW, HOWEVER, THET I
WOULD REPURCHASE THE PRINTER ABOUT 8 TIMES
PER YEAR BUYING INK.
THE PRINTER USES INK BY THE GALLON, AND THE INK
IS HIGHLY OVERPRICED, NO MATTER WHERE YOU
LOOK.
IS HIGHLY OVERPRICED, NO MATTER WHERE YOU
LOOK.
ALSO, THE PRINTER WILL NOT ACCEPT REFILLED
CARTRIDGES. NO SAVINGS THERE.
CARTRIDGES. NO SAVINGS THERE.
ON THE ABOVE BASIS, I WOULD NOT RECOMMEND THIS
PRINTER TO ANYONE.
PRINTER TO ANYONE.
Pros: durable, Easy Setup, easy to use, Sharp Tones & Colors
Cons: High Ink Consumption, ink is overpriced
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Service Makes The Difference
on March 27, 2009
Posted by: Jim
from San Diego, CA
I've had this item for 4 months. The most irritating thing is that it does not print FAXs when the ink is low. To compound that, the original cartridges that came with it still had more than 50% ink remaining when the low ink messages came on and stopped the automatic printing of FAXs (they go into memory). Tech Support walked me through the procedure to print the FAXs from memory.
I did have some issues establishing the FAX settings that I wanted and had to call tech support for that also.
I did have some issues establishing the FAX settings that I wanted and had to call tech support for that also.
I have had a number of HPs and Epsons, none lasted more than 2-3 years. I don’t know how long my MX310 will last. What I do know is that I have received the absolute best technical support from Canon. HP’s and Epson’s support were terrible. With Canon, you get to speak to a person who speaks fluent English within 3-4 minutes and they know their stuff!
Pros: easy to use, best technical support
Cons: Large Footprint, Heavy/Bulky, won't print faxs when machine thinks ink is low
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
constant breakdowns
on March 21, 2010
Posted by: walt
from Michigan
Uses too much ink, constant resets,constant reprograms to get it going
Pros: for the garbage can
Cons: Difficult to use, Large Footprint, Dull Tones & Colors, unreliable, High Ink Consumption, you name it.terrible!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
An Epic Fail
on December 21, 2010
Posted by: LR
We bought this printer at a great price. Set up took a while but was relatively simple.
At first, everything went well. The printer did what it was told. And this lasted a very short time.
Yes, the features are great and all-- but they don't work. They NEVER work. My MX310 doesn't print, scan, or make copies unless ALL ink cartridges are full. Which is never, given how short lived those ink cartridges are. And to replace them? Your wallet will empty out of cash the same way the cartridges run out of ink.
Not only that, this printer takes forever to print. Our other Canon printer, 10 years old, prints faster and higher quality than this MX310.
Canon's a great company with excellent customer support, but there are some products that are just so bad it's not worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
on November 3, 2008
Posted by: Anonymous
from California
I've sent this printer back three times due to the paper catch malfunctioning. Quality of printing is good but it's also noisey and clunky and I believe this is why the catch malfunctions.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com