Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Half Cup is a problem
on October 3, 2010
Posted by: Anonymous
from Miller Place, NY
I have this model is worked for a little bit. But now it is only brewing 1/2 cups. [...]
Pros: Easy to use, Multiple Settings
Cons: Does not brew right
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
LEAKS
on October 3, 2010
Posted by: masters
from san antonio texas
Less tan a year old and now it leaks water...a lot of water...piece of junk!
Pros: Easy to use
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
BEST GIFT I EVER GOT!!!!!
on December 5, 2010
Posted by: darlin714
from SICKLERVILLE N.J.
I received this last christmas as a gift, from someone that cares..Once I opened the box and set it up..etc.. I made my 1st cup of Marvalous coffee..I was HOOKED at that first cup..the coffee is much hotter than any other coffee maker on the markert ( that is very important to me)the many differnt types of coffees and flavors of coffees are outstanding!!! I have NOTHING bad to say about my Keurig..I just wish everyone would buy this and experince the wonderful taste & fast time it takes for only 1 cup of this coffee.. OH HOW HAPPY I AM THAT I HAVE MY KUERIG SYSTEM ( SPECIAL EDITION I WILL NEVER BE WITHOUT IT EVER!! PLZ TRY IT..YOU WILL LOVE IT AS I DO..I'M SOUNDING LIKE A COMMERCIAL LOL I'm not.. I'm a real life person that loves her Keurig..hope you get yours also..Have a great day...!! :)
Pros: Stylish, Easy to use, Durable, Multiple Settings, Accommodates All Cup Sizes
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love Keurig!
on January 16, 2011
Posted by: SaraBaDara
from Las Cruces, NM
I love my Keurig! I am an occasional drinker, but when I have a cup of coffee, I want to have the best cup of coffee possible. I had my Keurig Special Edition brewer for 15 months when it suddenly stopped working. I was pretty upset about it so I called Keurig. I didn't have to wait long to speak to someone and the customer service rep helped me run a diagnostic test. When my Keurig still wasn't working, they mailed me a new one free of charge! It is nice to deal with a responsible company that is happy to help their customers out. I work in retail and I can promise you, most manufacturers leave their customers out in the cold.
Pros: Stylish, Easy to use, Multiple Settings, Responsible Company, Great Customer Service
Cons: Durability
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Good coffee, just want more of it
on February 8, 2011
Posted by: NavyChief
from Jax, FL
I like a big cup in the morning. This model doesn't do it. 9.25 oz is just a sip. I have to run two cycles to fill my 14 oz mug. The K-Cups can handle it, why not the machine?
Pros: Easy to use, Stylish, Multiple Settings
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
was a fan
on March 27, 2011
Posted by: aa
from west haven, ct
Verified Purchase:No
had for nearly 2 years. not any problems then all the problems that everyone has had all in one week. short cups, not brewing at all. lights out, brews whatever size it wants, water keeps leaking out after it stops brewing, sometimes overflows the base. Keurigs service techs solution, you have points you should buy another one.
Pros: Easy to use
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
special edition not worth the money
on September 4, 2011
Posted by: Professional Airline Pilot
from Granbury, TX
Verified Purchase:No
Worked great for about six months then started making inconsistent cup sizes. I cleaned it and that only helped slightly. At 2 years it just died. If you are the type that buy's 75 to 100 dollar coffee pots once a year then this is a great machine.
Pros: Easy to use
Cons: Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Constantly Looses Prime
on September 16, 2011
Posted by: Mr_Grump
from Alabama
Warranty to short. Constantly looses prime. Difficult to re-prime.
Pros: Good Coffee, Easy to use, Fast
Cons: Unreliable, Looses Prime Often
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com