Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6 out of 5
3.6
(2,139 Reviews)
Open Ratings Snapshot
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product. 
(
1,445 out of 2,072
)
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Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4 out of 5
4
No replacements
on December 11, 2009
Posted by: Anonymous
from King George, Va
I love this maker and the ease to use it. I've had it over a year and it gets a serious workout. Between coffee, tea, hot cocoa and hot water for oatmeal, I have gotten my money out of it. Unfortunately, I dropped the water reserve and it cracked. I contacted the company and was informed that they do not sell replacement parts. I still use it, I just have to be really carefully not to fill past the crack. I LOVE this brewer but it's really lame that they can't help me out.
Pros: Accommodates All Cup Sizes, Multiple Settings, Stylish, Easy to use
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
3rd times a charm
on September 6, 2013
Posted by: Mom of three awesome kids :)
from Macungie, Pa
I had two machines before we got this one. The first two were a different model and they were HORRIBLE!! I really was losing faith with Keurig but then we purchased this one and we love it. It survived a move cross country and works amazing. Between everyone in and out of our house we probably make at least 20+ cups a day. Every single one is piping hot and just as good! I would definitely recommend this model!!!
Pros: Stylish, Accommodates All Cup Sizes, Durable, Fast, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
A perfect cup of coffee everytime!
on December 14, 2009
Posted by: Coffee Man Jack
from Bloomfield Hills, Michigan
I used to grind coffee beans the night before and prepare my coffee maker to brew a fresh pot of coffee for me the next morning by setting the timer. Each night I would have to clean the coffee pot, empty the filter holder of used coffee grinds and prepare the pot again for the next day. Now, all I do is add filtered water to the water resevoir every other day. When I get up in the morning, I place a K-cup in the holder and push a button. In no time, I have a fresh cup of piping hot, great tasting coffee. I will never own anything but a Keurig again!
Pros: Easy to use, Stylish, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
The Best Coffee Maker Ever
on July 22, 2010
Posted by: Anonymous
from Cape Canaveral, FL
I was never a huge fan of coffee and found it a hassle to make a pot (most of which went down the drain). I bought this machine right after the holidays and have become a huge fan. I miss it so much when traveling that, prior to going on vacation again, I am going to purchase a mini as a take along. I've gone from one or two cups a week to several every day, both hot and iced. My husband was sceptical but is now a huge fan as well. This is a wonderful product and I've recommended it to several friends who've also bought them. I've given one to each of my kids as gifts too.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
A Great Brewer!
on September 3, 2013
Posted by: Teach12
from Providence, RI
I love my Keurig! It is quick, convenient, and reliable. I use the timer feature and my first cup of morning coffee is ready in just over a minute. I have used this brewer everyday since receiving it as a Christmas gift 4 years ago and have never had a problem. The only cleaning I've done is to run it every so often without a K-Cup and rinse out the removable basket. (I do use Brita-filtered water in the coffee maker, so that may be why I haven't needed to do the vinegar cleanse.) A great coffee maker!
Pros: Fast, Durable, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Perfect for me
on September 4, 2013
Posted by: Mel in NOLA
from New Orleans LA
Perfect for me as the only coffee drinker in the family. Always gives me a hot and ready cup of joe. Very durable as it has survived moving!
Pros: Durable, Fast, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Good, but not so good
on September 24, 2011
Posted by: Dippity Dog
from Topeka, KS
Good machine, when it works. Large variety of coffees available from multiple sources. Unfortunately, I usually have to replace the machine every 3-6 months due to a variety of issues (I'm on my 5th machine). Good thing they replace them for free, sometimes. I'm just tired of getting a poor cup on a Sunday morning and having to wait several days for a new machine. If this machine was more dependable, my rating would be 4.
Pros: Easy to use, Fast, Multiple Settings
Cons: Noisy, Pricey / Poor Value, Undependable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
LOVE THIS THING
on September 2, 2013
Posted by: MommyEllisO3
from Maricopa, AZ
Does'nt fit ALL travel mug sizes. But it is Wonderful, I LOVE MINE!!
Pros: Durable, Multiple Settings, Fast, Stylish, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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