Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
old product
on April 8, 2012
Posted by: carrie
from tulare, Ca
i think for the price you pay for this brewer you should get in code date product when you buy the brewer and that when you call you should not get the run around it should be we are sorry and lets fix that for you very unhappy this did not happen makes me want to return my brewer even though i gave it as a gift to my husband ....
Pros: Easy to use, Fast
Cons: Old product, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
I would buy this product again
on April 8, 2012
Posted by: Judy retired
from Richmond, VA
My brewer is about 4 years old and has started not to fill up the cup size I select. Same problem as my son has. I clean it out and replace filter and it will still do this occasionly.
Pros: Stylish, Fast, Easy to use, Multiple Settings
Cons: Not filling to cup size, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great While It Lasted :-(
on April 7, 2012
Posted by: DRenee
from Virginia
I received my Keurig as a Christmas gift from my husband. For the first 1 year and 4 months, it worked great and it was awesome to have the variety. During my 16th month of ownership, I attempted to start my Keurig - no power. I tried it in various power outlets; however, it never worked. I was very disappointed, to say the least. Keurig would not replace it since the one year warranty period had passed. They gave me the option to purchase a new platium machine at an extremely reduced rate. Customer service was awesome. I am waiting for my new machine to arrive. I loved my Keurig while it worked. I will enjoy the added cup sizes and hope it will last longer.
Pros: Fast, Easy to use, Stylish
Cons: Not durable, Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
It's good but
on April 5, 2012
Posted by: Tav
from Maryland
I am not a big coffee drinker but when I do the kcups are great. There are many options available, little mess, and its very quick epecially when running late! Unfortunately travel size kcups are none existent anymore so making the largest size of tea, coffee, hot chocolate, etc tastes watered down.
Pros: Multiple Settings, Fast, Easy to use
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Very happy with unit
on April 5, 2012
Posted by: John
from Glenville, NY
This is the second Keurig unit we purchased. The first one did not impress me, as it would only make an expresso size cup of coffee, so my wife agreed to take it to work with her where she uses it every day. This new unit makes a FULL cup of coffee, and I will use it on a daily basis. Very easy to use, looks nice. Great unit!
Pros: Accommodates All Cup Sizes, Fast, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
You'll Love it...at first
on April 3, 2012
Posted by: Mari B
from Claremont , CA
Brand new Keurig owners must do most of these reviews because when you frist get it, you'll love it! But mine quit working in less than 12 months.I did some research and found countless reviews and posts with people with the same problem. For [$], to me this is absolutely unacceptable. My $15 coffee pot has lasted 4 years. The companies only solution is to sell you another one at discounted price of $100. Why anyone would RE-PURCHASE a shotty piece of machinery at $100 is beyond me. Trust me, you are better off avoiding this product and this company all together. Such a disappointing waste of money.
Pros: Fast, Easy to use
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dont Buy!
on April 2, 2012
Posted by: Joel
from Canterbury CT.
Im on my second Machine in one year! I am so upset. you pay alot of money for these coffe brewers and expect to get more use then 4 months The machine just quit we only make 2 cups a day with the thing I would never purchace this unit again!
Pros: Fast
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
My addiction improved~
on April 1, 2012
Posted by: MayFeather
from Minneapolis, MN
I love this system. It fully repleced my once loved, fairly new coffee maker. I did the math and the seemingly expensive K-cups are just about the same price as regular coffee, pretty sweet~ The quality and freshness of the coffee and other beverages I can brew with this system are amazing. (coming from a very picky coffee addict) It's so easy to operate that my husband can use it! (And no mess to clean up after!) We both love it, for his cocoa and teas and my COFFEE! Great investment: No more over priced coffee shops/ no more over sized pots of coffee to go to wast after sitting and becoming stale. My house guests loved picking out a personal K-cup and brewing it themselves. "is that it?" after 45 secs or so of brewing.
Pros: Easy to use, Functional, Fast, Stylish, Not Messy, Hot
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com