Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6 out of 5
3.6
(2,139 Reviews)
Open Ratings Snapshot
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product. 
(
1,445 out of 2,072
)
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Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4 out of 5
4
Great Coffee - Great Deal
on April 15, 2012
Posted by: Coffee adict
from Carmel, CA
Mine lasted 8 years. Used with very hard water which is a killer of coffee makers. I first used a Keurig in France and got the first decent cup of coffee on my trip!
Pros: Easy to use, Accommodates All Cup Sizes, Stylish, Multiple Settings, Durable, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
The Best Thing
on April 13, 2012
Posted by: Manitoulin Dave
from New Liskeard, ON
I Love It!!!!!!!!!!!!
Pros: Stylish, Easy to use, Fast, Accommodates All Cup Sizes
Cons: Fragile, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
First unit failed in 30 days
on April 11, 2012
Posted by: Hay Farmer
from Little Britain, ON. CA.
My first exposure to the Keurig was very favourable. I finally purchased the special edition unit and was initially satisfied. Some negatives, I think the temp could be a little hotter but not a big deal. The cup sizes need to be readjusted. The 3 sizes are too close. My biggest issue is the machine died in 30days. It would not dispense water. I have softwater and pre filter in the house so not from water hardness. For a what I paid, I expected a better machine.
Pros: Stylish, Fast, Easy to use
Cons: Pricey / Poor Value, Could be hotter, Limited Cup Sizes, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Very Noisy
on April 11, 2012
Posted by: Shoes
from North Fort Myers, FL
We enjoy our Keurig however, it is very, very noisy when the reservoir refills. This is our 2nd Keurig & thinking of an upgrade but not sure if it is wise.
Pros: Multiple Settings, Easy to use, Fast, Accommodates All Cup Sizes, Stylish
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
It's fast and easy!
on April 10, 2012
Posted by: Sky Diver
from New York
I love the fact that there is never any wasted coffee!
Pros: Easy to use, Multiple Settings, Fast, Accommodates All Cup Sizes, Durable, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Love the Coffee Some issues!
on April 10, 2012
Posted by: Flo B.
from Rockville, MD
This is our second brewer and it too has issues. I love the coffee, but the brewer has to be primed all the time (like every other cup). The first brewer had that issue and then just started short brewing. Keurig was very good about working with us to correct the problem and sent us a new brewer. This one did well for about a month and started to need to be primed every other cup again. Except for the above issues I love this coffee maker and would hate to have to go back to a traditional brewer!
Pros: Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Noisy, Needs to be Primed a lot
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love it!!!
on April 9, 2012
Posted by: Sherry
from Winchester, Va
I have had my brewer since Christmas 2009. Have had absolutely no problems. I was buying $5.00 lattes so it is saving me tons of money. I would recommend this brewer to anyone interested.
Pros: Easy to use, Fast, Durable, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Disappointed in cup size, misleading pic
on April 8, 2012
Posted by: Outthink
from San Antonio
I wouldn't have wasted my money on this if I knew how little it actually brewed even on the largest (mug) selection. 6 oz is 1/2 cup of coffee, 10 oz is 1/2 of a mug. As I said, this was such a waste of money.
Pros: Fast, Easy to use
Cons: Limited Cup Sizes, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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