Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
Just bought, thinking about returning
on March 24, 2013
Posted by: 1 cup a day
from Michigan
I drink 1 cup of coffee a day and my cup is 16 oz. I have to use 2 k-cups per cup. That's gonna get expensive. I recently bought a MY K-Cup and I can fill in regular coffee and just run through twice (10 oz run and then 6 oz run). BUT the MY K-Cup is difficult to clean out (the coffee grounds). Sure it accomadates all cup sizes, but not the ounces in whichever cup size you use.
Pros: Accommodates All Cup Sizes, Fast, Easy to use
Cons: Limited Cup Sizes
Written by a customer while visiting keurig.com
Customer Rating
4
Pretty Nice
on April 2, 2013
Posted by: Chantal
from Binghamton, NY
You have to warm it up, but once it's ready, it brews immediately so it's still quick. It does make sounds when warming. I had a few times when it did not fill the cup to the appropriate level.
Pros: Stylish, Easy to use, Fast, Accommodates All Cup Sizes, Multiple Settings, Durable
Cons: HARD TO CLEAN, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Nice Machine
on April 9, 2013
Posted by: Tee
from Rochester, NY
We've had this unit for 10 weeks now. An average day is 6 brewing cycles; we've tripled that on days with a house full of people. We utilize K-cups and the My K-cup filter assembly. As long as the unit draws water, we get the correct amount of coffee. Twice the unit failed to prime. Both times occurred after I had removed the in tank water filter. I think it dried out a little and starved the pump. Unplugging the machine and tipping upside down resolved this both times.
Pros: Multiple Settings, Easy to use, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Warranty Shocker
on April 16, 2013
Posted by: Rick
from Charlotte, NC
Received Model 60 as a gift. It made great coffee, but became defective after only a short time frame. It would not make a complete cup of coffee. Called tech support; but their suggestion did not fix it. I failed to return as I should have. I received an e-mail from Keurig long after I forgot about the pot breaking and warranty had expired about purchasing K-cups. It was a promotional e-mail about me ordering more K-cups. In my e-mail response, I explained the details and the history of the defective pot. Customer Service called me today and is sending me a new one even though warranty has expired. It doesn't get any better than this. I'm not sure if the short cup defect problem has been fixed, but if it has, then this is one heck of a coffeemaker. This was a gift. I am not being compensated. I was not expecting them to replace the pot when I was describing the defect in my e-mail response to Keurig. If they can convince suppliers to lower their prices on K-Cups, they will sell tons more of these.
Pros: Fast, Many coffee flavors, Accommodates All Cup Sizes, Water is Hot, Stylish, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Durability of electronics an issue.
on April 18, 2013
Posted by: Groo
from Charleston, SC
On my third k65 in 4 years. Circuit board will die after 1-2 yrs. Keurig is good at replacing the machine at no cost, but not durable.
Pros: Easy to use
Cons: Fragile, Circuit Board Lasts 1 Yr
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Love it!
on April 30, 2013
Posted by: CookieMonster
from Raleigh, NC
I love my new Keurig. It was a gift from my Sweetie. I wish the coffe was strong with 8 ounces of water. I have to add another k-pack for 6oz.
Pros: Stylish, Fast, Easy to use, Accommodates All Cup Sizes
Cons: Pricey / Poor Value, Noisy, Limited Cup Sizes, K-pack Week With 8oz
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I would buy this product again
on May 20, 2013
Posted by: Coffee grandma
from Los Angeles, CA
I absolutely love this coffee brewer, and would recomend it to my friends! (and I have)
Pros: Stylish, Durable, Multiple Settings, Easy to use, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best thing ever
on May 31, 2013
Posted by: Ralph the Truck Driver
from Medford Oregon
Love this Coffee Maker wanted one for years works great!!!
Pros: Fast, Easy to use, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com