Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
Not what I would expect for the money!
on June 10, 2012
Posted by: JM
from Conroe, TX
I am on my second unit, which I had to purchase because the warranty was up. I purchased the replacement less than 2 months ago. First one just died. The second one is very erratic. I will make one cup and the water will not process into the maker for a second cup. I wait and get a message that says "Prime", which is what the 800 tech support says I have to do. So, I disconnect the power, remove the water tank and drain a little of the water from the bottom. This usually works, but not always. This is supposed to be a "New" unit according to the phone rep who sent it to me (not re-furbished). I get a lot of "Prime" messages. This is not an example of good "Quality". If I have much more trouble, it will be in the trash and I will buy a better made coffee maker.
Pros: Easy to use, Accommodates All Cup Sizes, Fast
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Just what I wanted in a coffee pot.
on June 5, 2012
Posted by: Diana
from Fenton, MO
I purchased this Kuerig for my husband who is a 3 cup a day coffee drinker. It is very clean and quick. No muss no fuss. Being able to have the variety and ability to change flavors with every cup is very appealing. We love it so much that we are ordering another, just like the one at home, for our RV.
Pros: Stylish, Multiple Settings, Durable, Easy to use, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
GREAT CUP OF JOE!
on June 5, 2012
Posted by: Tee1up4fun
from Denver, CO
Can't beat all the choices of Coffee, If you Love Coffee like I do, You'll Love this machine. Worth every Penny!
Pros: Fast, Stylish, Easy to use, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Good while it lasted
on June 2, 2012
Posted by: Jim Retired
from Spring Hill, FL
This was a great unit at first. Worked great everyday. In about a year and a half it started to take forever to brew. Just sat there. Sometimes a tap on the top got it started. Did the descaling every 4 months and it looks like new. It also has developed a leak. The counter was starting to get wet under the unit. Finally have retired it. Too many problems. But I'll say it was the best thing I have ever used for brewing coffee when it did work properly. But can't justify [$] every 18 months for one.
Pros: Easy to use, Stylish
Cons: HARD TO CLEAN, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Does not last but good CS
on May 31, 2012
Posted by: Jack
from Miami, FL
I have had this machine for 5 months and it has already stopped working. Keep getting the PRIME message and it wont work. For the price this machine should last. Luckly they have a great customer service and they are sending me a replacement. Hopefully this was just a fluke and the new machine will last...
Pros: Stylish, Fast, Easy to use, Multiple Settings
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love Our Keurig
on May 31, 2012
Posted by: d
from trenton
Before we got our keurig we had a tassimo and in 10 months had to return 10 faulty ones. a few friends had the keurig special edition and they said to try one. We bought a special edition on sale and it is the best coffee maker I have ever had. i bought the my k cup for it aswell. I would buy one all over again!!!! I like that it has 3 cup sizes, I like one size. Large. my wife likes medium. and we like that you can turn the temp down!!!! great job keruig!!!!!
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes, Durable, Fast, Great taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Too shorty life
on May 28, 2012
Posted by: pikaboo
from florida
short time life.
Pros: Multiple Settings, Fast, Accommodates All Cup Sizes, Easy to use
Cons: Pricey / Poor Value, HARD TO CLEAN, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
I'm mourning my brewer
on May 27, 2012
Posted by: Kasi
from Pasadena, TX
I have used my brewer several times a day, every day, for just over five years now. I had heard other stories of people with brewers that shut off, didn't give full cups, etc. Mine has just started this, and I noticed the LCD only shows half of what it used to. This brewer has been a work horse for me; no problems whatsoever for five years until just now. I'm on here to purchase another one.
Pros: Fast, Accommodates All Cup Sizes, Easy to use, Durable
Cons: HARD TO CLEAN, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com