Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Dead Machine
on October 29, 2012
Posted by: John
from Southampton, NJ
This is my second machine that lasted a year. The warranty ended on 11 Oct 12 and the machine died on 30 Oct 12. It is a good machine as far as making the coffee hot and a full cup but as far as being durable, not even close. After the first one died, Keurig sent me a new one and I ended up buying one right after my first one died. This will be the last Keurig machine that I will use and when this one dies, I will go to a different company.
Pros: Easy to use, Accommodates All Cup Sizes
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Two year life span
on October 31, 2012
Posted by: Nance
from Victoria, BC Canada
I am the main user, my husband will use it for hot chocolate occassionally. I have recommended this machine to strangers who are looking at them in the store as well as to friends. My big complaint right now is that my machine has stopped functioning again. It seems the life span is two years. I am on number 3 and am starting to debate whether I get another. I follow the instructions, I only use filtered water and have gone on-line to repair. I've got to think about getting #4.
Pros: Fast, Stylish, Multiple Settings, Do Not Waste Coffee, Accommodates All Cup Sizes, Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
BUMMER!! Only 3 Weeks old!
on November 9, 2012
Posted by: Ashley
from Colorado
I had been wanting to purchase a Keurig for quite a few years now. I finally did 3 weeks ago. Today it made a few cups normally and then it just wouldn't. Dribbled some here and there but was obvious that the thing died on us. After 3 weeks!! REALLY??? Disappointment to say the least. I really love the convenience and how fun and quick it is making my morning cup. I took it back to the store I purchased from and upgraded to the Platinum. I don't have very high hopes of this one lasting very long and I no longer have trust in this company brand. I will be looking for another K-cup brand coffee maker in the future. One with more reliability for the price.
Pros: Easy to use, Fast
Cons: Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dead in 14 months
on November 20, 2012
Posted by: BradH
from Phoenix, AZ
Verified Purchase:No
Have had this maker about 14 months and it is dead. I paid lots of money for this and have taken care of it. a Good product would last longer than 14 months. Will probably go back to my original coffee maker if Kuerig does not stand behind their products.
Pros: Fast, Multiple Settings
Cons: Pricey / Poor Value, Fragile, Complicated, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Convience is key!
on November 21, 2012
Posted by: MEL-A-mocha
from Edmonton , alberta
Verified Purchase:No
I used to have to get up on weekends and drive to the coffee store so I could have fresh coffee. now I just make a cup at home and its good and tasty.
Pros: Accommodates All Cup Sizes, Stylish, Fast, Durable, Easy to use, Multiple Settings
Cons: Expensive Refills
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect everytime
on November 22, 2012
Posted by: Mermaid
from Ft. Lauderdale, FL
I like strong coffee. Mom likes less coffee. We each make our own and everyone is pleased with a perfect cup each time. Ours is always hot and the choice of sizes just right.
Pros: Easy, Multiple Settings, Fast, Easy to use, Accommodates All Cup Sizes, Convenient, Quick
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE MY KEURIG!
on November 24, 2012
Posted by: Vicky
from Ocean Township, New Jersey
Verified Purchase:No
I absolutely LOVE my Keurig! I have had this model for a year and it has given me a year of great coffee. It's easy to use, warms up quickly, and gives a hot cup everytime. Not to mention the variety of K-Cups available is great! I highly recommend Keurig. I am now looking at buying a mini for husband to use at work.
Pros: Durable, Fast, Stylish, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it
on November 25, 2012
Posted by: Toni
from Lubbock, Texas
I have wanted this maker for a few months after first using it at a family members house. Love it. I use it for everything warm to drink along with tea!
Pros: Fast, Durable, Stylish, Accommodates All Cup Sizes, Easy to use, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com