Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
not long lasting
on July 1, 2012
Posted by: slanet
from new berlin , il
this coffee maker stared acting up about 4 months after I recieved this as a gift. It would flash off and on and just the other day it quit . I only had it sence December 2011.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
awsome system
on June 28, 2012
Posted by: incert coffee for happy person
from west fargo, nd
i use mine everyday and love it. it is easy to use and gets you out the door to start your day. however, i think i have over used it becase i have noticed latly that the cup sizes are inconsistant. the medium cup is now the small cup and the large cup is now the medium cup. vary disapointing. i dont like to waist deliciouse coffee and i dont like hitting the button again on the same cup. im starting to think it is costing me more money then it should....
Pros: Easy to use, Accommodates All Cup Sizes, Multiple Settings, Fast
Cons: Noisy, HARD TO CLEAN, Pricey / Poor Value
Written by a customer while visiting keurig.com
Customer Rating
4
Great Everyday Coffee Maker!
on June 27, 2012
Posted by: Sherry B
from Marlborough, CT
Love this thing for every day! Folks in well water communities MUST use filtered water in this. Great coffee maker.
Pros: Fast, Easy to use, Stylish
Cons: Noisy, Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Not Reliable
on June 26, 2012
Posted by: SF
from Los Angeles, CA
I am on my second Special Edition in two years. The first did not pour consistent cup sizes and then stopped pouring complete cups all together. Keurig sent me a replacement brewer and in less than a year, I began to experience the same problem. I've done all the recommended troubleshooting and still not getting complete cups. I'm fed up and ready to go with a different, more reliable brand. I shouldn't have to replace the brewer every year.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
BEST PRODUCT!!!
on June 24, 2012
Posted by: COFFEE GAL
from Maryland
BEST SYSTEM EVER!!! Love the many choices!!!
Pros: Fast, Multiple Settings, Accommodates All Cup Sizes, Easy to use, Durable, Stylish
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Junk, will never buy Keruig again
on June 22, 2012
Posted by: jt
from D/FW, TX
My B60 died after 18 months, as in will not even turn on. Keruig will not replace as it's 6 months out of warranty. Before dying, it was failing to hold it's settings and had to be reset daily, a clear indication of faulty electronics. Electronic component failures are not one-offs, they have a known failure rate and Keuring surely knows what it is. I'd give it less than one star if that was an option.
Cons: Poor Quality, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Poor quality pump
on June 20, 2012
Posted by: 2cupadayjoe
from Northumberland County, PA
I have gone through several in the last few months. The pump fails to prime after about one week of use. However, the customer service department has been great with sending replacement brewers. I just wish the machine would work for more than a week without troubles.
Pros: Coffee tastes great, Fast, Easy to use, Good customer service
Cons: Not durable, Pump only lasts a week
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Makes My Morning !
on June 19, 2012
Posted by: Poodlemom
from NYC
I bought one of the original Keurig brewers and found it very noisy and hard to clean so it was sent back. After several years I purchased the "Mini" to give it another shot and it was adequate but the coffee was never hot enough. Last year I got this model and I really like it. It brews quickly and is as quiet as can be expected (water makes noise when it boils so that can't be helped.) The coffee tastes great and the temperature is just right. My only gripe is the styling which is rather bulky, but it's still a keeper.
Pros: Easy to use, Multiple Settings, Durable, Fast, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com