Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Junk
on July 18, 2012
Posted by: Dave the Coffee Guy
from New England
Don't waste your money, fails far too quickly. Company doesn't seem to care. The waste from the cups is one problem, but the bigger one is that the unit is designed to last about 13 months.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Would never buy one again!
on July 17, 2012
Posted by: Very Disappointed
from Portland Or
I have had mine for over two years then it quit woking. Funny part I pay less for a Mr Coffee and that still works after 16yrs. I buy a Keurig and it works for two and craps it's self. I would not reccomend this to anyone....
Pros: Easy to use
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT! BEST THINGS SINCE SLICED BREAD
on July 17, 2012
Posted by: Steph the speeder
from Bladenboro, NC
I Love my coffee maker.
Pros: Easy to use, Durable, Accommodates All Cup Sizes, Fast, Stylish, Multiple Settings
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I Love This Machine!!!
on July 17, 2012
Posted by: MDStewart
from Benton, Arkansas
I simply love this coffee maker. I don't see where all the cons come from. Machine is fast, easy to maintain, and makes a great cup of coffee!
Pros: Stylish, Accommodates All Cup Sizes, Multiple Settings, Easy to use, Fast, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Love/Hate relationship
on July 17, 2012
Posted by: Matt D
from Albuquerque, NM
Love the B60, when it works it makes my coffee strong and quickly. I love the variety and convenience offered by the k-cup system. Hate the unreliability, went through approx 36 cups before the maker started having trouble with the pump system. It would sometimes make only partial cups, sometimes not fill from the reservoir for the next cup. After only two months, it now must be primed between every cup and even then those cups may be only partial. Keurig has been very accommodating in replacing the maker, but this is a very commonly reported issue which needs to be fixed at the production level.
Pros: Fast, Easy to use, Multiple Settings
Cons: Unreliable, Pricey / Poor Value, Noisy
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
2
Love the unit, but the quality...
on July 15, 2012
Posted by: Nkg
from NJ
Started an internal leak within 2 years of use. Unreachable spot to fix when examned.
Pros: Easy to use, Fast
Cons: Didn't last too long
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Very quiet
on July 15, 2012
Posted by: LK
from Olean, NY
My previous Keurig lasted three years before having what I assume are pump issues. My new model with the "quiet brew technology" is remarkably quieter. I hope this one lasts longer. I average only four cups brewed per day.
Pros: Quiet, Fast, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Too many problems
on July 13, 2012
Posted by: the Deacon
from Omaha, NE
We have had our Keurug for two months and now it makes only one cup and then goes into prime and refuses to work. We have to reset it by lifting the resevoir out of its home and trying to replace it to get it to reprime so it will work. For the expense its a bust.
Pros: Accommodates All Cup Sizes
Cons: Fragile, Pricey / Poor Value, Complicated, Limited Cup Sizes, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com