Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Failed after 14 months!
on May 13, 2012
Posted by: Mitch
from Las Vegas
The headline says it all. At our usual rate of usage (3-4 cups/day)this adst the equivalent of 13cents/cup to the overall cost. If the next one dies as quickly, I'll move off Keurig!!!
Written by a customer while visiting keurig.com
Customer Rating
2
Not Worth It!
on May 15, 2012
Posted by: Soccermom
from Kelowna
Verified Purchase:No
This is my second Keurig brewer and I think it will be my last. I find that after a while the machine no longer makes a full cup of coffee. It is a little embarassing to serve your guests a half cup of coffee. I have done all the maintenance on the machine and have even looked on the internet for a solution. I love the concept but, this will be my last Keurig. Too expensive to keep replacing.
Pros: Fast, Easy to use
Cons: Noisy, Pricey / Poor Value, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Broke after 1 1/2 years of using it.
on May 19, 2012
Posted by: Not a happy camper.
from Palm City, FL
Verified Purchase:No
The Keurig makes great tasting coffee. It's fast and easy to clean. It started to fail after a few months after purchase,i.e. the pump was not giving out a full cup. I had to re-boot it by unplugging it from the wall. After using it 1 1/2 years, it broke.
Pros: Accommodates All Cup Sizes, Coffee tastes great, Fast, Easy to clean, Multiple Settings, Stylish, Easy to use
Cons: Not durable, Broke after 1 year
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
2
DON"T throw away your old brewer! Poor!
on May 22, 2012
Posted by: Da_Richmiester
from Arlington, Texas
It lasted 18 months... First started to act funny, like it wouldn't come ready or the menu would cycle for no reason... Then after it's "SWAN- Song" cup it went DEAD. VERY disappointing! And my wife donated my Mr. Coffee 12 cup brewer to Goodwill. I sure miss it now!
Pros: None
Cons: Pricey / Poor Value, Fragile, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
not durable at all
on May 24, 2012
Posted by: Gio
from NJ
I use it maybe once or twice a week ... and some chip display thing broke after 2 years, not even a mechanical part from over usage , so I cannot make coffee unless I reset the timers every time . They want to give me a new one for 70 bucks, no thanks !
Pros: Easy to use
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Problems
on May 25, 2012
Posted by: Shirley
from Gillette, Wyoming
The word prime appears too often. It sounds like there is a pump problem. The brewer we have now was exchanged. The first brewer had priming problems also.
Pros: Accommodates All Cup Sizes, Easy to use, Stylish
Cons: It needs primed too often
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Really Not Worth the Money
on May 25, 2012
Posted by: barb
from Milton, FL
I had a platinum brewer which lasted for one year before it died. We bought another one and this one lasted three weeks. I love the concept of this coffee pot but they certainly aren't built very well. I am undecided as to whether we will buy another one. These are expensive pots and I hate to keep buying them every three weeks or so.
Pros: Fast, Accommodates All Cup Sizes, Easy to use, Stylish, Multiple Settings
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Too shorty life
on May 28, 2012
Posted by: pikaboo
from florida
Verified Purchase:No
short time life.
Pros: Multiple Settings, Fast, Accommodates All Cup Sizes, Easy to use
Cons: Pricey / Poor Value, HARD TO CLEAN, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com