Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Very dissapointing
on August 29, 2012
Posted by: Roscoe
from Oak Hill, Fl
I've had four brewers in one year and they all quit working within two weeks.Received my first one for my birthday on Sept. of 2011. Trying to get the problem resolved.
Pros: Stylish
Cons: Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
LOVE MY KEURIG!!!
on August 27, 2012
Posted by: Coffee Lover : )
from Detroit, MI
I love the convenience of my Keurig, and I save so much money by not buying Starbucks every day like I used to! In the summer, I especially enjoy the Iced hazelnut coffee, it is so good! My Keurig just stopped "turning on" after about 18 months, so I called, and am getting a new, better version for a very reasonable price. I am happy that they are so pleasant in customer service and willing to give you a good deal to purchase another product. I am lost without my morning coffee!
Pros: Multiple Settings, Easy to use, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Will I buy another Keurig?
on August 25, 2012
Posted by: Stronge-and-Black
from Dallas TX.
I've had my Keurig 20 months to the day. The warranty expires at 12 months. my Issue started just after the first yr, where I select a full/large cup yet I'd get half and it was hit and miss from there. Currently, at 20 months, the unit will suddenly not power on. Thank god I didn't toss out the competitors brewer from 2005 which I paid the same price and it still going strong. You've lost a customer KEURIG!!!
Pros: Easy to use
Cons: Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
I would buy this product again..
on August 22, 2012
Posted by: Shelly
from Ridley Park PA
I had this coffee pot for 3yrs now and love it I make anything from cold or hot and I am looking to buy another one very soon I never have any problem with it at all easy to clean and never a hassle and it was a great price when I bought it..
Pros: Fast, Easy to use, Stylish, Durable
Cons: Limited Cup Sizes, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Beggining to fail after 6 months
on August 21, 2012
Posted by: Navytime
from Melbourne, FL
I really enjoy the various flavors available .... and the convenience of making a quick and tasty cup of coffee. It's too bad that I am beginning to experience the same problems other folks have had. Because of that, it's priced way too high.
Pros: Easy to use
Cons: Overflow pan, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Easy . . . Easy . . . Easy!
on August 20, 2012
Posted by: Doc
from Franklin, IN
No waste, no fuss, no PROBLEM!
Pros: Durable, Stylish, Fast, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
worked for 4 months
on August 19, 2012
Posted by: ariana
from mesa, az
the first one i bought, i had to return because the plastic taste wouldnt come out even after running water through the reservoir two times . tried with vinegar then with water...so the second one i got lasted a good 4 months and it totally just burned out. doesnt even turn on. at least i got a good month of full cups of coffee. after that the cups would full up about halfway...id clean it with vinegar, it wouldnt help. then it wouldnt make ANY coffee after another month, clean with vinegar and still only about halfway...
Pros: Fast, Stylish, Easy to use
Cons: Didnt last long, Filled up halfway, Fragile, Funny smell, Pricey / Poor Value
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Machine DIED :o(
on August 18, 2012
Posted by: Sad & Disappointed
from tampa, fl
My machine malfunctioned 3 times before finally dying last week. I cannot believe all the reviews I'm reading about this happening to so many people. I was just about to order a new machine before reading all of these reviews. I ADORED my machine but we cannot keep giving Keurig money for a machine that cannot last longer than 2 years and sometimes less from what I'm reading.
Pros: Easy to use, Accommodates All Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com