Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6 out of 5
3.6
(2,139 Reviews)
Open Ratings Snapshot
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product. 
(
1,445 out of 2,072
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5 out of 5
5
My favorite coffee brewer
on December 14, 2011
Posted by: Diane the coffee lover
from Bossier City, LA
We have had the same brewer for several years and it always functions as it should. I especially like it on the days when my husband is off work and I want one cup before work; instead of brewing a whole pot and throwing it out. I drink coffee all day long and my favorite is from my Keurig brewer. If there is one thing I wish about my brewer is that it was quieter during the brewing process.
Pros: Durable, Easy to use, Accommodates All Cup Sizes, Multiple Settings, Fast
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
LOVE the SPECIAL!
on December 14, 2011
Posted by: mdkarr
from Washington State
My husband uses it for water and likes very hot water. Before he used our other coffee maker and then microwaved the water to make it hotter. But with the special we programmed the temp of the water which is perfect for him. He does have a larger mug so he just uses the large and the small cup sizes to fill his mug. For me - it is perfect as it is one in the morning when I need it and it turns off automatically. Even when we turn it on, it doesn't take that long to heat up for a cup. And we love the ability to use a bag of coffee instead of putting more plastic K-cups in the landfills even though they are convenient too.
Pros: Easy to use, Fast, Multiple Settings, Durable
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Perfect for me!
on December 21, 2011
Posted by: survivorpei
from Canada
This is my second brewer. Had a single cup Mr. Coffee brewer but I had to add a cup of water every time I wanted a coffee. This way, I can add water and just push a button to brew my next one. Convenient, love the timer, different cup sizes and the flavored coffee!
Pros: Stylish, Multiple Settings, Durable, Easy to use, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
A Fantastic winner in coffee
on December 21, 2011
Posted by: Can Do Seabee
from Plymouth, Massachusetts
Needs a small upgrade in water temp-The coffee maker is fantastic. Quality taste and great service and choices for k-cups. My kids love making Hot Chocolate and safe for my 6-year olds to use.I look forward to more k-cup choices. A great gift to give or get :)
Pros: Stylish, Always hot and ready, Love coffee choices, Multiple Settings, Accommodates All Cup Sizes, Easy to use, Fast, Durable
Cons: Need hotter settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love, love, love my Keurig!!!
on December 21, 2011
Posted by: Pam
from Little Rock, AR
I totally love my Keurig B60. I will never go back to a regular coffeepot. It works perfectly, no mess, lots and lots of variety to choose from in k cups. My favorite is the Donut Shop x bold. I have nothing negative to say. I gave a B60 to my daughter and she feels the same way.
Pros: Multiple Settings, Stylish, Durable, Fast, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Waste of money
on December 22, 2011
Posted by: Disgusted
from Wisconsin
I have had my brewer for a little over a year. it worked great for about 10 months. I began having trouble with the brewer not brewing. I am constantly having to clean it and I use filtered water in it btw... Today my brewer died after having it 14 months. For the cost and life of this machine it is not a good value. Do yourself a favor and buy the mini brewer.
Pros: Accommodates All Cup Sizes
Cons: HARD TO CLEAN, Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Disappointed
on December 27, 2011
Posted by: Coffee Drinker
from Florida
I really wanted to love this product. I had my eye set on it for several months. Finally, for Christmas I got one. I was so excited. I immediately brewed my first cup and well the taste was flat and watery. So I decided to try different settings, coffees and even use multiple setting for one cup (but that gets expensive if you have to brew two pods for stronger coffee). Nothing worked. The coffee still tasted like I got it from the local gas station. I know the brands that they sell in pods and usually I love them. But I feel the quick brew really doesn't allow for the coffee to properly steep and develop flavor. I will be returning this system and instead get a nicer, regular coffee maker. I am really disappointed in this system and wished that a coffee maker that costs so much would produce a better coffee experience. Not good.
Pros: Fast, Easy to use
Cons: Watery taste, Expensive, Poor brew intensity
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
A little Concerned
on December 31, 2011
Posted by: Diane the Artist
from Richmond, VA
Just received this coffeemaker as a Christmas gift. I was so excited to use this. I have no difficulty brewing a cup, however, my husband is another matter. He drinks several cups each morning, making one at a time using the MyCup filter is frustrating to him. Now, after reading negative reviews, I find most are the same issues. Prime, shorting cups, or just stopped working. All issues seem to come within a year of owning. I have my fingers crossed and hope that my new maker last many years. Overall, I love the convenience, temp, taste of my coffee and/or tea.
Pros: Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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