Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
doesnt last
on September 20, 2012
Posted by: KK
from Illinois
Had this model for almost two years until it stopped working...got it replaced so we will see how the new one works. Upgraded to E70
Pros: Easy to use
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
My own coffee house
on September 19, 2012
Posted by: Bev the woman who feels so spoiled.
from Pierre Part, LA
I threw out my other coffee pots. I prefer the fresh cup of coffee, tea or hot chocolate everytime I want a cup. My day begins with a breafast blend and then family will start showing up for thier favorite cup. I have my system runing off/on all day. I usually end my day with hot chocolate or hot tea. This system has changed my life and save money on traveling for that special cup of coffee and spend that money on buying different types of K-cups. Plus, I can use my existing tea and coffee in my special K-cup so that nothing is wasted.
Pros: Durable, Accommodates All Cup Sizes, Stylish, Fast, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Waste of Money
on September 18, 2012
Posted by: Brussels
from Cleveland, Ohio
This is the third machine I have gone through. It is not pulling up water to heat and continuously displays the "prime" signal at which you have to go through some steps just to get it back to working. There are always coffee grounds in my coffee and it never, ever brews a full cup. I have an email out to the company. Let's see if they respond and right this wrong!
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Lots of flavers! very good unit
on September 16, 2012
Posted by: Gswanson17
from West Suffiled Ct
Love this unit no problems at all!! Love all the partners withkeurig.so many choices thank you
Pros: Easy to use, Fast, Accommodates All Cup Sizes, Multiple Settings, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Are You Kidding Me??
on September 15, 2012
Posted by: Chuck D.
from Atlanta, GA
If you look at many, many of the reviews, it becomes obvious that football fields of landfill space (literally) have been littered with these machines that become non-functional after 6-12-18-24 months of purchase. How is it that Keurig stays in business with such a dismal dependability record? I will say that the product is great, but ONLY until the first time it malfunctions. And then, all of the convenience and time savings you may have experienced using this coffee maker is wasted on a bunch of "regular" maintenance and trouble shooting steps that still most likely will end up with Keurig replacing the unit (IF within 12 months of purchase), or by you putting it in the trash can. As a valuable customer, Keurig will offer you a new machine at a discounted rate - but why would you even pay 65% of the retail price of a machine that has a track record of failure time and time again. Luckily, I didn't throw away the good old school drip brewer I was using prior to the Keurig. Low and behold, it really hasn't been inconvenient or time consuming to use, and guess what? Hot coffee every time, without fail...And Lasty - and I'm just sayin' - with all of the dollars that have been spent on these machines, only for them to be thrown away a short time later, should their be some sort of action taken on behalf of all of the coffee-less consumers? Surely, there is a good legal mind out there somewhere who didn't get his/her hot cup of coffee out of their Keurig this morning...
Pros: Great when it works
Cons: Pricey / Poor Value, Way Too Many Bugs
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dont bother buying this system
on September 11, 2012
Posted by: John the student
from Fayetteville, NC
This is the thrid brewer I have gone through in the last year and half. All three machines have had prime issues. The first lasted 8 months, second lasted 6 months, and the third lasted 2 months. They are finally upgradeing me to a Platinum hopefully I wont have the same problems.
Pros: Easy to use
Cons: Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Two big coffee drinkers
on September 10, 2012
Posted by: Coffee Hounds
from Illinois
Cogged filters was the main problem with these coffee makers. I have a Special Edition. I found that if you just run plain water through (no pod) inserted, two times every other day it helps. Some coffee makers have an extra filter in the water reservoir remove that also when you start this. That (fog horn noise) my husband and I call it alerts me when it doesn't sound the same that it's getting clogged. So I run the clear water though, 99% times it works and you will see some coffee grounds in the bottom of the cup that was in the filters.
Pros: Accommodates All Cup Sizes, Convenient, Quick, Easy to use
Cons: Pricey / Poor Value, Poor Filtration, HARD TO CLEAN
Written by a customer while visiting keurig.com
Customer Rating
1
heading towards my 4th machine!
on September 9, 2012
Posted by: kathie
from somerset wis.
I am now on brewer #3, mine keeps displaying 'prime' at which point I have to plug & unplug to re-set, I follow all cleaning instructions to the letter & this has happened with all 3 machines & to make matters worse the 3rd one is so loud it wakes us up in the morning...I will be contacting the co. once again!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com