Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
I LUV my Keurig Special Edition
on October 7, 2012
Posted by: Dahpaws
from Corning, NY
I am a person with multiple disability and have wanted a Keurig for some time. This is my first Keurig. It was easy to set up and use. I don't have to worry anymore about measuring, fear of being splattered by the tea kettle and perculator. The machine is quick and my beverage is hot. People talk about the noise of the machine but I don't find it to be that noisy. this should be a must have for people with disabilities to be able to make something to drink independently. I am back to making teas and starting to drink coffee and fixing these for myself more often thanks to Keurig. Keurig can we have a talking version of your brewer for those of use that have vision disabilities and other disabilites that would benifit from the voice output.
Pros: Multiple Settings, Stylish, Accommodates All Cup Sizes, Lots Of Flavors Of Coffee, Easy to use, Fast, Durable, Flavors Of Teas
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
Great service
on October 6, 2012
Posted by: Kevin
from Westfield Ctr OH
Had a problem with machine not working. Customer service sent out new machine right away with only few questions. All companies should operate this way. I would purchase again if necessary. Happy customer
Pros: Multiple Settings, Stylish, Easy to use, Fast, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect
on October 5, 2012
Posted by: Brian
from South Carolina
Love it. Buy it.
Pros: Durable, Stylish, Easy to use, Multiple Settings, Fast
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
would not buy another one
on October 5, 2012
Posted by: vim
from dutton ont
I have had three now, had this one 6 months now I i ordered coffee from you people, so now out to buy another one, GREAT
Pros: Works For 6 Months
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
junk
on October 3, 2012
Posted by: dc
from nh
3 machines in 2 years, all where junk
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Short Life Span
on October 2, 2012
Posted by: TQ7070
from Atlanta, GA
We have gone through 2 of these. The first was a gift that lasted less than a year, and luckily Keurig replaced it, but I think now they have shortened their warranty. After getting us hooked using it for 2 cups every weekday morning and 4 cups each weekend morning, it just stopped making full cups. Second brewer has lasted a little over a year, but now dead. On/Off does nothing, display panel does not even light up. We've gone back to using a regular brewer.
Pros: Easy to use
Cons: Pricey / Poor Value, Short Life
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
#3 on it's way!
on October 2, 2012
Posted by: Pam
from Lexington, NE
I really Love my Special Edition Keurig...But I am having the same problem I see others have with the prime light coming on. The first one lasted about 6 months and the company kindly replaced it. That one has lasted 9 months and is doing the same thing! I have been diligent about cleaning my machine and taking extra care of it. I called the company yesterday and the lady walked me through the steps I had already done and said they would be sending me a new one! The lady was very kind and I appreciate the company standing behind the machine but I am a little leary of the next machine. Do I need to worry it will crash in the near future? I hope not I really do love it. I thought by spending a little more money on the product I would get what I paid for. I have $15 coffee maker at work that has out lasted two Keurigs.
Pros: Easy to use, Fast
Cons: HARD TO CLEAN, Limited Cup Sizes
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Every Time!!!
on October 1, 2012
Posted by: Stingray
from South Korea with the US Government
Even though for home use, once it went out of warrantee, I bought a new machine for home and took this one to the office about 6 months ago. Absolutely no issues with making 30 to 50 cups a day or more. Adding more each day as it becomes widely known in an office of 200. I just purchased the Premium Office Pro with my points for faster service. I keep it stocked with the office's favorite brand/flavor choices. Yes, I now have three of the best coffee makers around.
Pros: Durable, Accommodates All Cup Sizes, Beyond Expectations, Stylish, Multiple Settings, Easy to use, Fast
Cons: HARD TO CLEAN
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com