Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
Best keurig between platinum and elite
on October 21, 2012
Posted by: Kbay
from Wi
I use this keurig also the platinum and elite keurig at work everyday and this keurig id'e say is the best
Pros: Easy to use, Fast, Multiple Settings, Stylish
Cons: Limited Cup Sizes, Noisy
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
My Second One
on October 19, 2012
Posted by: Bonnie
from Woodstock GA
I am really upset with this coffee maker. I love the coffee I get from it but as time goes by the amount of water decreases in each cup size. I have descaled it, washed it, cleaned every inch of it, the needles and everything I am suppose to do but nothing improves. This is my second coffee maker from Keurig. They were kind enough to send me a new coffee maker after the first one did the same thing after having it a year. It seems odd that after a year this should be happening again. I am frustrated because otherwise I love this coffee maker and it has been the BEST Coffee Maker and Home Brewed Coffee I have EVER gotten. But I hate having to go through this every year. I would not get the same coffee maker I have now again. I want to try the new Vue and see how that works.
Pros: Fast, Makes Good Coffee, Multiple Settings, Easy to use, Stylish
Cons: Cup Amounts Decrease, Fragile, Pricey / Poor Value, Limited Cup Sizes
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on October 19, 2012
Posted by: Read the Reviews
from Austin MN
I just got my Keurig, and I must say I am quite impressed. I read the reviews, so I knew this was the machine for me. I like that it will use K kups. I was suprised that the amount for the medium and small cup were so small, but I am used to a quite large cup of coffee. I brew one hot chocolate and one bold brew. I do hope that I don't have the issues that some have had. I am also hooping to buy one for my office at work. It is not nearly as loud as I thought it would be according to some reviews. I can use it without worry of waking up the house.
Pros: Durable, Multiple Settings, Variety Of Kups, Stylish, Easy to use, Fast
Cons: Kind Of Expensive
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
POOR QUALITY!
on October 19, 2012
Posted by: Jess
from San Diego, CA
This machine is great for the first few weeks. Then? The machine will want you to prime it. You'll follow all the steps the website has, think you're good to go, but you're not. Every couple of cups it'll want you to prime. And the good thing, is that Keurig will replace your machine. But I'm on my 3rd machine. I just want one that works. Faithfully. I'm really upset, and wish instead of having it replaced I could just take it somewhere to get it fixed. The convenience is awesome when it actually works.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love my Keurig
on October 18, 2012
Posted by: Barb
from Cleveland OH
My brother-in-law got us the Special Edition for Christmas last year use it everyday and love it.Like the variety of K-cups,no issues at all.No more wasting of pots of coffee.
Pros: Accommodates All Cup Sizes, Durable, Multiple Settings, Easy to use, Fast, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Sticking with my old coffeemaker
on October 18, 2012
Posted by: Susan
from Martinez, GA
I have been investigating Keurigs for weeks. I thought I really wanted one. However, after reading the reviews on this site, I'm sticking with my old coffeemaker that I have had for 3 years and cost under $30. Also, I agree with the person who said it is not environmentally friendly...took much waste.
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Not worth the price
on October 16, 2012
Posted by: No cup of Joe
from Fair Hill, MD
My second machine broke in less than two years. First machine...just stopped after a few months..second machine started to brew only small cups on the medium cup setting. Then started to brew on its own, which was very dangerous so i had to always keep a cup underneath to catch the brew then the panel light went out and now it wont turn on at all. Again two machines in one year and with the continually increase cost of the KCUPS, not sure if I will be biting the bullet on a third machine.
Pros: Easy to use
Cons: Noisy, Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
In love
on October 14, 2012
Posted by: Brit
from Indiana
I use my Keurig every morning. I always have loved expensive great tasting coffee. Now because of this machine I can have great coffee for hardly any money. Investing in this brewer was a great idea. There is never any waste like with a normal brewer.
Pros: Multiple Settings, Stylish, Easy to use, Fast, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com