Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
LOVE IT!!!
on November 28, 2010
Posted by: Coffee Lover!!!
from Illinois
I so love this machine. We have one at home and we have one in our office so that we can offer our customers a nice fresh hot cup of coffee, tea or hot chocolate. It has been a great for that personal touch with our customers. We have a number of offices together and one is geared towards seniors and they too have enjoyed the ease of making a cup while they wait for their appointments! Online tonight to buy machines for both my parents and in-laws!! Once you own one you will never go back to a regular coffee pot again!!
Pros: Durable, Multiple Settings, Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
I would buy this product again
on November 30, 2010
Posted by: Cat
from Rhode Island
I love My Keurig! I use it daily I never drank house coffee prior to purchasing my keurig brewer, my friends and family called me a coffee snob. I have not been to a coffee shop since purchasing my Keurig.
Pros: Stylish, Multiple Settings, Durable, Accommodates All Cup Sizes, Easy to use
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I am going to buy this product again.
on December 3, 2010
Posted by: supergranny
from Blairsville, GA
We love our Keurig so much that we are purchasing another one for our RV. We are both coffee drinkers and love how fast and easy the Keurig gives you that perfect cup of coffee. I am also a tea drinker and I love that feature about it also. We have had our Keurig about a year and NO problems at all. We use filtered water and it really makes a difference in the taste of the coffee. I don't drink tap water so why would I use it in my Keurig. I don't have any negative things to say. I always know that my coffee is going to be best. I recommend it to all my friends. It is a definite yes for me. I do recommend this and would give it as a gift.
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Taste is always perfect, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my new Keurig
on December 3, 2010
Posted by: Living life to the fullest
from West Point, UT
I love my new Keurig, I just got this one for my birthday and love it!! I used the Elite Brewing System for a little over a year and it was the noisiest coffee maker ever. I have family that own the Special edition also and theirs is nosier then mine, but as I, they would still recommend this coffee maker to a friend or family. Love It!!!!!!!
Pros: Multiple Settings, Stylish, Durable, Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Durability
on December 4, 2010
Posted by: jabsew
from chicago, Il
I bought my coffee maker in Sept '09. Well it quit yesterday. But it didn't just quit. I came in and there was water everywhere. It came on all by itself and emptied the entire amount of the 40 oz. It was on only a short time because it burnt out the heat coil and all the electrical from over heating and running out of water. I had just gone out to shovel snow, so it was not a long time. But I will buy another one for sure.
Pros: Easy to use, Stylish, Multiple Settings
Cons: Limited Cup Sizes, Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
2nd replacement
on December 4, 2010
Posted by: Jeanie
from Little Rock, AR
I just unpacked my 2nd replacement. Keurig replaced it free of charge [...] The rep I spoke to denied there is a flaw with any internal components. However, after 7 months of use my first B60 "short cupped" and after the next 7 months the 1st replacement did the exact same thing. The rep said that it was because I didn't descale it regularly... after only 7 months with REALLY clean tap water, and NEVER seeing the Descale warning on the brewer... seems to me there is a bigger problem than what Keurig will admit to. On my 3rd brewer I will be extremely careful and descale after 3 months...which is the time "recommended". If this one starts short cupping... not sure what I will do. I love K-cups but I might just have to give them, and Keurig, up. What a shame.
Pros: Great when it works
Cons: Design flaw
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Even nicer than my Mini Plus
on December 4, 2010
Posted by: Sly Pig
from Washington, DC
This is my second Keurig brewer. I bought a Mini Plus for my office a few months ago. When I left that office, I took the Mini home, where it quickly became my primary brewer. I wanted to take the Mini to my new office, but needed a replacement for home, so I bought the Special Edition at Sam's Club. I'm glad I got used to my Mini first, because the full-sized machine has all sorts of features that are not on the Mini and I might have been disappointed had I acquired them the other way around. The water tank, push-button portion selection, and the ability to use travel mugs are fantastic features. Now I'm considering taking the full-size one with me when I travel (by car, of course!) I highly recommend both the Mini and the Special Edition, but unless you need to carry the brewer around, consider getting a full-sized unit -- it really doesn't take much more space than the Mini and it has lots of convenient features that the Mini simply can't support. My only issue is that I want to use my own coffee, but I'm having trouble figuring out how to use My K-Cup.
Pros: Multiple Settings, Easy to use, Accommodates All Cup Sizes, Stylish
Cons: Trouble with My K-Cup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
cup sizes
on December 7, 2010
Posted by: baitmaster
from las vegas
If I would have noticed that the Special Edition doesnt make a 12 oz brew, I would have bought the Platinum. Tried the Decaf blend, best D i have ever tasted. Still trying varieties, but so far all excellent. Look out [...]!
Pros: Easy to use, Multiple Settings, Stylish, Tried a Decaf blend best
Cons: Need bigger cup size, Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com