Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
A perfect and delicious cup.
on November 16, 2012
Posted by: Jayme
from Tennessee
My husband and I both enjoy the coffee. He makes a large cup and I make a large cup plus small cup by resetting the k-cup (using the same holes). I don't find the coffee any weaker by doing this ~ it's all about preference right? I've already requested one for my office.
Pros: Easy to use, Stylish, Multiple Settings, Fast
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
Not Durable
on November 14, 2012
Posted by: thunder52
from Rock Hill, SC
We have had 3 machines in less than 2 years! The first one began leaking within the first year and second one just stopped working. Keurig has been great with replacing the machines but I cannot imagine that they will continue to do so at this rate! I have to agree with others that the machines are not very durable. With that being said we love the coffee and not cleaning up coffee pots.
Pros: Easy to use
Cons: Pricey / Poor Value, HARD TO CLEAN, Limited Cup Sizes
Written by a customer while visiting keurig.com
Customer Rating
5
easy clean simple
on November 14, 2012
Posted by: happy at home
from pinnacle nc
easy to set up
Pros: clean, Fast, Accommodates All Cup Sizes, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
So, so coffee maker
on November 14, 2012
Posted by: Side runner
from Cape Cod
Cup size only water downs the brew. Not hot enough. Have to warm in microwave.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
No mess No hassle best thing we bought!!
on November 13, 2012
Posted by: KW
from North Carolina
Plugged it in and the magic began..No mess with coffee or tea bags just a little cup. No coffee filters to throw away in the trash. It just makes since and saves me time and money.Easy as 1 ..2...3.Turned it on put in my water added my k-cup and my coffee cup and had instant satisfaction. No long lines or over priced coffee for me ever again.
Pros: Durable, Fast, Accommodates All Cup Sizes, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
I wonder if the third time is a charm.
on November 13, 2012
Posted by: Unhappy Camper
from Paducah, Kentucky
Had mine 5 months when "prime" appeared. Followed videos on-line and it didn't fix it. Called customer service and was sent a new one due to the old one being under warranty (YEAH!!!) Had replacement less than a month and what appears........"PRIME". Frustrated beyond your wildest imagination is a mild description.
Pros: Easy to use, Multiple Settings
Cons: 2 Brewers Same Problem, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
very frustrated- poor construction
on November 12, 2012
Posted by: coffee mom
from Newport TN
brews very good coffee when it works. The heater on the unit that heats the water keeps tearing up and you must repeatedly turn the unit off and on until the heater eventually warms and allows you to brew. Going to have to replace unit and have not had but 10 months. very frustrating due to price of unit.
Pros: Accommodates All Cup Sizes, Stylish
Cons: Complicated, Heater Wont Work, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on November 12, 2012
Posted by: Cinderella
from Cleveland, TN
Variety choices for family are great!
Pros: Stylish, Easy to use, Fast, Accommodates All Cup Sizes, Perfect For Family Use, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com