Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
Love my Keurig, but!
on February 27, 2013
Posted by: CG the coffee lover
from Shelby Michigan
I got this brewer for Christmas. I fell in love right away. Between the variety of coffees and teas I can have at anytime and how quickly it brews, it is a wonderful invention. However, after having it for 2 months I started to get a message that said Prime. I went to manual and followed all steps. It worked again. Until the next day when it said Prime again. That is when I called customer service. Customer service was wonderful however. The rep told me that my model was defective and within 4 days I have a new one. No questions asked. I love the company. I am a bit concerned that it will happen again but only time will tell. I hope that they figured out whatever was causing the glitch.
Pros: Stylish, Easy to use, Fast, Multiple Settings, Brews Hot
Cons: Questionable Reliability
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working
on February 25, 2013
Posted by: J. J. Harris
from Johnstown, PA
Don't buy this! Mine lasted 2 years and had nothing but problems.
Pros: Multiple Settings, Easy to use, Fast
Cons: Poor Product, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Don't waste your money
on February 24, 2013
Posted by: HealthInfoGal
from Hampton Roads, VA
Three days after buying this a PRIME error message popped up and I was unable to get it to go away or make coffee. I spoke with Tech Support, who wanted to refer me to web videos. I did my own search online and apparently this is a common problem with this model. Taking it back! I have owned two previous Keurig brewers and had no issues with those, but just wanted an upgrade. Stick with the two cup one IF you decide to get one. I would NOT recommend buying this one!
Cons: Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
not sure yet,working fine ,just one week
on February 24, 2013
Posted by: SANDYILCOFFEE
from NAMPA,ID
WILL WRITE LATER SO FAR,SO GOOD.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes, Stylish, Fast, Durable, Sleek Good Coffee, Good Coffee And Very Sl
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my Keurig
on February 23, 2013
Posted by: puppynurse
from Wellsburg, WV
I got this as a gift and have never been happier with an appliance as I am this one. The coffee is fantastic, quick and easy to use. I only had one issue and the customer service team was quick to help out. I would recommend highly the cost is reasonable and the product performs as expected. When it does quit I will gladly replace with another Keuring maker cause I never want to be without my Keurig.
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes, Durable, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
This Machine is Built like a Tank
on February 22, 2013
Posted by: Jim
from Pickering,Ontario,Canada
This machine is used multiple times daily without a glich. Must use bottled water to obtain coffee quality.It is 2 years old now with no trouble. Hats Off to Keurig for this product!!!!!!
Pros: Accommodates All Cup Sizes, Durable, Stylish, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I bought my Keurig for quality and ease
on February 21, 2013
Posted by: Gordo
from Westminster, California
Extreemly easy to use. Great with k-cups, buy the cup replacement and use your own coffee. I use a nice coffee from Northern California that I just couldn't miss if I HAD to use k-cups. This machine is a good idea, and a smart purchase.
Pros: Easy to use, Multiple Settings, Fast
Cons: Keeps Telling To 'prime'
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love it
on February 21, 2013
Posted by: Aneika
from Central falls, RI
I got this machine for valentine, and I love this is the best gift ever is fast and easy is just a little bit to loud.
Pros: Fast, Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com