Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
I love this.
on April 8, 2013
Posted by: RachelleB
from Cookeville, TN
I was given this as a gift and just love it. as long as you keep it clean (which is not that hard to do) use filtered water which will help keep build up down. I have no problems with it. Always the perfect cup size and strength.
Pros: Durable, Multiple Settings, Stylish, Easy to use, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love it but doesn't last long
on April 11, 2013
Posted by: Jeanne
from Athens, GA
I bought this unit a year ago and have loved it. I love the ease of the machine, the drink selections, how fast making a drink is and overall how easy to use. We no sooner got past the year mark though and we started having issues with it not staying on. It starts to act like it is getting ready to make a cup of coffee then it shuts off. I end up turning it on two or three times before I can finally get it to make a cup.
Pros: Fast, Multiple Settings, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
POOR QUALITYCOFFEE MAKER!
on April 27, 2013
Posted by: Kelly
from NC
I've had my Keurig for 2 years now, and have had nothing but issues with this machine. For as much as we spent on it, there should not have been this many issues with it. Now I'm told because the machine is leaking from underneath, that it cannot be fixed and I would need to buy another one. Not under warranty anymore and they MIGHT could give me a deal on a new one. I've had so many replacment parts already on this. Poor quality!
Cons: Too Many Glitches
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
OHHHH YAHHHHHH!!!!!!!!
on May 5, 2013
Posted by: HOSE B.
from BRONX NYC
Verified Purchase:No
VERY WORTH THE PRICE. EASY TO USE AND THE CAFE IS DELISH.
Pros: Stylish, Multiple Settings, Fast, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Not Reliable
on May 6, 2013
Posted by: JC
from Denver CO
3 units broken and replaced under warranty within 2 weeks of running them. thank goodness keurig honors thier warranty
Pros: Stylish, Multiple Settings, Easy to use
Cons: Limited Cup Sizes, HARD TO CLEAN, Pricey / Poor Value, Noisy, Fragile
Written by a customer while visiting keurig.com
Customer Rating
2
Coffee too strong
on May 22, 2013
Posted by: Sarah the Poker Queen
from Savoy, Illinois
I love the design and ease of brewing. It does not send enough water through to fill up varied sizes of cups and mugs making the coffee too strong. Have to use pod twice to cut the strong taste. Therefore, I will be using coffee off the shelf and use the K-cup adapter.
Pros: Multiple Settings, Stylish, Easy to use, Ease And Speed Of Brewing, Fast
Cons: Limited Cup Sizes, Coffee too strong
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
A great concept, but iffy product.
on May 23, 2013
Posted by: hep2it
from Oconomowoc, WI
Verified Purchase:No
I have had the coffeemaker for a few years now. I was disappointed that it took 2 brews to fill a mug even on the highest setting, but I got used to that. Then it started sending water back to the reservoir and not filling the cup. It is a common problem that Keurig doesn't seem to be able to fix. I like the coffee and ease of use, however.
Pros: Fast, Easy to use, Stylish
Cons: Limited Cup Sizes, Short lifespan
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I boughtt this machine, but no k cups
on May 25, 2013
Posted by: briny
from tennessee
I like as convenience, but can get expensive if you drink a lot of coffee. It is stylist and looks nice on my counter. The bonus k cups were not in the packaging.
Pros: Convenient, Accommodates All Cup Sizes
Cons: Missing K Cups
I would recommend this to a friend!
Written by a customer while visiting keurig.com