Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Not durable
on March 21, 2013
Posted by: In need of coffee
from Baltimore
It lasted for 2 years then just stopped working. If you don't leave it on all the time you risk it breaking after the warranty period, then you are out of luck. Having to buy a new one every two years is poor workmanship.
Pros: Easy to use, Stylish
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
very aggravating new feature
on March 17, 2013
Posted by: Not Ready to Brew
from Boston, MA
Just replaced an older Keurig that had died after a couple years. The new one, with its "bigger reservoir" will display "Ready to Brew" (blue light solid, not blinking. you put in a K-cup and select the size and walk away to do something else and come back and it has drawn down to the "Add Water" level, blue light blinking and you have to add water before it makes the coffee. If it's ready to brew, it's ready to brew. This is a total pain. why make this a new feature? It's not like the reservoir is empty. way to make a product worse!
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Not what I expected
on March 16, 2013
Posted by: Less than Satisfied
from Chicago Ill
Even on the Largest setting, I still do not get a Full cup of Coffee. I am returning IT!
Pros: Stylish
Cons: Limited Cup Sizes, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Coffee Heaven !
on March 16, 2013
Posted by: Chris
from Ft Laud
Great product....perfect coffee every time.
Pros: Easy to use, Fast, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Nice but expensive to operate.
on March 14, 2013
Posted by: Coffee Addiction
from Lancaster, S.C.
Love the being able to have a hot cup of coffee, cider, tea, and hot chocolate at finger tips. Fast and makes a great cup of coffee.... drawback for me is the expense of the K-Cups. Also, had to purchase a filtering water pitcher in addition to the filter in coffee maker. We are on well water and had some problems with filters in the coffee maker clogging. After talking with customer service we corrected the problem. If we have to purchase bottled water that would run the expense of use even higher. We drink a lot of coffee! I would recommend to anyone who only drinks 1-2 cups a day and has an inline water filtering system. Not the best item for people on fixed income.
Pros: Stylish, Multiple Settings, Accommodates All Cup Sizes, Fast, Easy to use
Cons: Needs Citybottled Water, Pricey / Poor Value, Requires filtered water, Fragile, K-Cups are pricey
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Wasn't sure I would, but I do
on March 14, 2013
Posted by: Susie M
from Indianapolis, In
I received this brewer as a gift. I already own a 12 cup coffee maker and an espresso machine so I didn't think I would use it. I do use it as does my non coffee drinkers in the family. This has been a great addition to my kitchen.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Coffee Maker
on March 13, 2013
Posted by: I Love a Cup of Coffee
from Rochester, NY
Great product. Always reliable--brews coffee perfectly. Quick and very easy to use. Clean up is a breeze.
Pros: Multiple Settings, Durable, Accommodates All Cup Sizes, Fast, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
I wish it was still working....
on March 10, 2013
Posted by: Alan
from Sartell, MN
I bought this brewer two years ago and it has worked well up till a few days ago when it just stopped working (pump). I like the k-cup system in that it is easy, fast and clean compared to grinding my own coffee. For the price of this brewer I am a little disappointing. I will have to see if i can replace the pump, or try a different brewing system. I have purchased a k-cup french press to survive on till I figure out what to do.
Pros: Easy to use, clean, Fast
Cons: Pricey / Poor Value, Durability
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com