Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
Good Product Maybe...
on January 13, 2013
Posted by: MGMiles01
from Maryland
Brewer works well when it is working. One day I turned it on, and the not ready light came on and stayed on! Can't get it to go off. Nothing in the manual to help fix the problem. Very disappointing. Expensive to have this kind of problem with no solution.
Pros: Accommodates All Cup Sizes, Fast, Good coffee taste, Stylish, Easy to use
Cons: HARD TO CLEAN, Fragile, Flimsy Electronics, Pricey / Poor Value
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
I would buy this product again and again
on January 15, 2013
Posted by: elforrest65
from Alberta, Canada
Verified Purchase:No
Just buy one already and see what you're missing!
Pros: Stylish, Durable, Accommodates All Cup Sizes, Fast, Easy to use
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Will the third unit work?
on January 13, 2013
Posted by: Janenep
from Brighton Michigan
I had the opportunity to try the Keurig Special Edition while my daughter-in-law was home in August. Wonderful machine. My husband bought me the same, Special Edition Keurig, as a Christmas gift. The first unit was not functioning properly so I called customer service and the suggestions offered did not work. So I boxed up the unit and exchanged it with a second unit. Now the second unit is being returned because the water no longer passes through to make a cup of coffee. We are not happy at all and I feel a little embarassed to be returning the second unit for a third. Hopefully the third unit will function with no problems.
Pros: Easy to use, Stylish
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Value
on January 15, 2013
Posted by: Busy Momma
from Boiestown, NB Canada
We use ours mainly for coffee and hot chocolate but I discovered a new use recently while I was ill. The 6 oz setting is perfect for making Cup-a-Soup when you just don't have the energy to cook. Love ot and would definitely buy another one! :)
Pros: Durable, Multiple Settings, Easy to use, Fast
Cons: Noisy
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
Cup size too small
on January 20, 2013
Posted by: mottleycru
from Georgetown, KY
Verified Purchase:No
I love the convenience of this machine but like others have said, even the largest cup setting doesn't fill a regular size coffee cup. In order to get a strong regular sized cup full, you have to run two cycles with two k-cups pods. Very expensive and annoying. I would recommend this brewer to a light coffee drinker.
Pros: Fast, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Home Unit Ever!
on January 31, 2013
Posted by: Porterhouse
from Henrietta NY
Verified Purchase:No
I have the timers set for the morning, it's nice to have it ready to go for all of us. The teenager grabs a hot cocoa or a tea, the wife grabs a tea and coffee for me. The teenager has figured out how to use just hot water for her instant oatmeal... lol Great unit. When the new 72oz reservoir comes out, I will pick one up.
Pros: Stylish, Fast, Multiple Settings, Durable, Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Doesn't last much longer than warranty
on February 1, 2013
Posted by: cgower
from Baltimore, MD
I loved my Keurig brewer but right after the warranty ended, so did my keurig. I have had $30 coffee pots last longer than that. Very disappointed.
Pros: Easy to use, Fast
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Noisey, yet Fantastic
on February 8, 2013
Posted by: Walkin the Beat
from Estero, FL
My boyfriend and I just bout our Keurig machine a month ago. We couldn't help but purchase our own when we fell in love with my parents. My family has had theirs for 5 years now with no problems. Ours works great as well. It's a big noisey... Definitely not something you want right next to your bedroom. But I think I can handle the noise for the drinks we're able to get out of this machine. My boyfriend drinks the coffee and I usually go for the teas or hot chocolates. All come out fantastic. Now and then, it won't fill the mug (even on the biggest setting), but that's a simple fix and you have yourself a beautiful cup of your choice. I have to say I wouldn't go back to a regular coffee maker... Too much of a waste. The K Cups could be a little cheaper... But you pay for quality. :)
Pros: Fast, Multiple Settings, Easy to use
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com