Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
"I would buy this product again & again!
on August 14, 2014
Posted by: Torry
from Nashville, Tn
We love our Keurig especially because hot coffee is dispense in seconds!!!
Pros: Accommodates All Cup Sizes, Durable, Stylish, Easy to use, Fast, Multiple Settings
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Worked well for the first year
on August 16, 2014
Posted by: Stephanie
from Monaca, PA
I loved this brewer while it worked. This brewer makes a cup very quickly, and it's not excessively loud. We had no problems the first year. Shortly into the second , it would stop brewing cups, even though I descaled it regularly. Just a few days ago (1 year 8 months of ownership), it stopped working. I tried everything under the sun to unclog and clean it. I called customer service, but they said they couldn't replace it, but offer a discount on a new one. In my opinion, a coffee brewer that is priced at over $100 needs to last. That is a great deal of money to spend of a COFFEE MACHINE; I expected better durability, or a replacement. A family friend has given us a MINI brewing system, so we will see how that one works out. It's not as fast, but I'll survive. I probably won't be purchasing another keurig brand coffee brewer. For the price hey cost, I would have expected much more use, and a better resolution from customer support than asking me to spend more money. The discount they offered was significant, but for the money that was already paid, I do not think I'm interested in spending any more here.
Pros: Stylish, Multiple Settings, Easy to use, Fast
Cons: HARD TO CLEAN, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Birthday gift Keurig Sad
on August 15, 2014
Posted by: V & T H
from Az
every morning 4 to 6 cups total. its not even 30 days old and wont fill all the way. I've cleaned it per Keurig website tutorial . I use only bottled water. I was so very excited I finally got this expensive coffee maker. Now I'm very DISAPPOINTED it is already BROKE AND HAS ISSUES.. descale not necessary. ITS NEW!!!!!! very Noisy Now
Cons: Wont Fill All The Way, Noisy, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com