Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
very unreliable
on October 23, 2013
Posted by: dbob
from Dallas, Tx
Verified Purchase:No
Very unhappy with this unit. Within 3 months of purchasing it the amount of water that would be dispensed started to vary greatly. ultimately it was very difficult to get it to work at all. we have hard water in Texas so I have always use distilled water and cleaned it at least once a month. within nine months it started leaking on the counter copious amounts of water. so it is now relegated to the garbage
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't last long
on October 26, 2013
Posted by: Fat Rat
from Terre Haute, IN
Verified Purchase:No
After cleaning & following instructions it quits working.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Stop working after 2 years
on October 27, 2013
Posted by: Nee Nee
from Lansing, MI
We purchased this machine about 2 years ago, and just out of the blue it stopped working. We plug it in and nothing happens. Called the company and was told nothing could be done, but they would give us a deal on a new one. For the amount of money spent on these machines it should be a better quality.
Pros: Easy to use
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
CAUTION
on October 27, 2013
Posted by: Kiowaklipper
from Lake Kiowa, TX
I have purchased two machines in the last 3 months. Returned one due to not filling cup to selected size. I select full cup, I get 1/4 cup or half cup. Takes 2.45 seconds to brew a cup, only produces a drip and not a stream. I returned this one and purchased another which does the same thing. Could not recommend a K65 to anyone. Great concept but results are not so great.
Pros: Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Don't waste your money
on October 31, 2013
Posted by: Mike
from Fredericksburg, VA
I have gone through two of these machines. They both work well for about 6 months and then just simply stop working. The machines get very noisy and then start making about half a cup. I have provided a deep cleaning with no results. After a short while the machines just stop making coffee. The machines should work way longer for the price. I'm going back to the old fashioned pot of coffee.
Pros: Easy to use
Cons: Noisy, Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Wonderful Product
on November 2, 2013
Posted by: Kasia4
from Michigan
Perfect coffeemaker to help me wake up in the morning. It couldn't get any easier! Love it.
Pros: Accommodates All Cup Sizes, Fast, Multiple Settings, Easy to use, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Easy, Simple to use
on November 3, 2013
Posted by: I Hate Morndas
from Washington, DC
I bought this machine for my desk at work that way I have coffee on demand without running to the break room and hoping there is a fresh pot on. It's simple to use, just fill the reservoir, select your brew size and go. One fill of the reservoir lasts me all day, but YMMV depending on your cup size and amount you drink. I don't use the auto start feature since I come in with my own cup in the morning. Bottom line, if this broke,I would buy another.
Pros: Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Failed quickly
on November 4, 2013
Posted by: oldster
from Midland, TX
This unit quit working after fewer than 120 k-cups. I was unable to get any satisfaction or response from customer service so I assume customer service is unavailable. I guess any service repair or otherwise is also unavailable.
Cons: Pricey / Poor Value, Broke Quickly
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com