Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
We Love This Machine!!!
on August 23, 2013
Posted by: Coffeeman
from Long Island, NY
We've had this coffee maker going on three years and it works today as good as it did on day one! We use the brewer at home and for up to eight cups a day - maybe a few more if we are entertaining. There are only three cup sizes but we only use the largest setting. No more stale or wasted pots of coffee and we love this machine so much that we purchased several to give as Christmas gifts. Should you find yourself on the fence in wanting to purchase one, take the plunge and go for it - you won't regret it.
Pros: Fast, Easy to use, Durable, Stylish
Cons: Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
First Keurig
on August 21, 2013
Posted by: Mike
from Virginia Beach
This is the first Keurig I've had and I really like the way it works. Easy to use. I have one at home and one in my office.
Pros: Durable, Stylish, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love this Coffee Maker!!!
on August 18, 2013
Posted by: AL Sunshine
from Mobile, AL
I use the product every day, twice a day. Love the coffee, it is always hot and ready very quickly. Love it! No stale Coffee anymore..
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings, Durable, Fast, Stylish
Written by a customer while visiting keurig.com
Customer Rating
1
Unreliable
on August 18, 2013
Posted by: A disappointed customer
from Indianapolis, IN
I'm now on my 3rd brewer like this in 2.5 years. Yes, Keurig has a warranty and thank you for that. But the warranty is only 1 year and wouldn't you know it they stop working at the 18 month mark. Keurig was generous the first time and replaced the brewer free when water was leaking from the bottom. The second brewer went kuput in 18 mos as well but this time Keurig told me the best they could do was sell me a replacement machine for a discount. While I love the Keurig - It's not reliable for such a pricey machine.
Cons: Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Short Lived
on August 18, 2013
Posted by: Gunnermom
from Cleveland, Ohio
I make about 2-3 cups of coffee on an average per day and the coffee maker only lasted by 2 months. Would not say this is a solid product
Pros: Stylish, Accommodates All Cup Sizes, Easy to use
Cons: Fragile, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great unit , works well
on August 17, 2013
Posted by: Magic Man
from Greensboro, NC
I use this at work in my office. I use it Mon-Fri. I have owned it for 3 years and it works every time. I do use Le Bleu water only so that may help. The coffee is always good and I still like trying new ones. It is NOISEY. The tank should be bigger. I wish it had a 12oz setting. I would recommend.
Pros: Durable, Easy to use
Cons: Noisy, Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Buy
on August 15, 2013
Posted by: Steve
from PA
i make atleast 3 cups aday, and love this machine, so much so that i bought the mini for in my camper
Pros: Easy to use, Fast, Accommodates All Cup Sizes, Multiple Settings, Stylish, Durable
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Excellent Customer Service
on August 12, 2013
Posted by: Kathy the counselor
from Springfield, MO
I abused this coffee maker because I brew several cups a day. After a year the machine started leaking a little water at the bottom. I contacted Keurig and they sent a new system within a few days! I was very impressed. The brewer I have now is functioning great! Love this machine!
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Fast, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com