Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
2 years, 4 brewers
on September 30, 2012
Posted by: yahookeng
from Windsor Ontario o
I brew 2 - 3 cups every morning. When it works I love it but therein lies the problem. The first unit lasted about 3 months and was replaced by the retailer. Just over a year later, after the warranty had expired I began experiencing inconsistent cup problems. I purchased a new unit from Kuerig at a supposed discount and it began having Prime issues in about 3 months. A replacement was sent and now less than 3 months later the Prime issue has returned. Not a very satisfactory performance. Suggest you look at another model.
Pros: Easy to use
Cons: Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect for small store
on October 1, 2012
Posted by: PaulaP
from Cooksburg PA
It is great in our small convenience store. No more wasted, old coffee. Fresh brewed on the spot coffee is what makes this a perfect machine. The customers love the variety, ease and freshness. The LCD panel makes it easy to have all the settings right at your fingertips. We set the timer so it comes on at the same time we open and go off during the slower times.
Pros: Easy to use, Durable, Stylish, Accommodates All Cup Sizes, Fast, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Every Time!!!
on October 1, 2012
Posted by: Stingray
from South Korea with the US Government
Even though for home use, once it went out of warrantee, I bought a new machine for home and took this one to the office about 6 months ago. Absolutely no issues with making 30 to 50 cups a day or more. Adding more each day as it becomes widely known in an office of 200. I just purchased the Premium Office Pro with my points for faster service. I keep it stocked with the office's favorite brand/flavor choices. Yes, I now have three of the best coffee makers around.
Pros: Durable, Accommodates All Cup Sizes, Beyond Expectations, Stylish, Multiple Settings, Easy to use, Fast
Cons: HARD TO CLEAN
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Just over a year old - won't turn on
on October 1, 2012
Posted by: Short product lifespan
from Napa, CA
Verified Purchase:No
I loved it while it worked. Won't even power on now after 18 months. Poor lifespan for the money.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Short Life Span
on October 2, 2012
Posted by: TQ7070
from Atlanta, GA
We have gone through 2 of these. The first was a gift that lasted less than a year, and luckily Keurig replaced it, but I think now they have shortened their warranty. After getting us hooked using it for 2 cups every weekday morning and 4 cups each weekend morning, it just stopped making full cups. Second brewer has lasted a little over a year, but now dead. On/Off does nothing, display panel does not even light up. We've gone back to using a regular brewer.
Pros: Easy to use
Cons: Pricey / Poor Value, Short Life
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
#3 on it's way!
on October 2, 2012
Posted by: Pam
from Lexington, NE
I really Love my Special Edition Keurig...But I am having the same problem I see others have with the prime light coming on. The first one lasted about 6 months and the company kindly replaced it. That one has lasted 9 months and is doing the same thing! I have been diligent about cleaning my machine and taking extra care of it. I called the company yesterday and the lady walked me through the steps I had already done and said they would be sending me a new one! The lady was very kind and I appreciate the company standing behind the machine but I am a little leary of the next machine. Do I need to worry it will crash in the near future? I hope not I really do love it. I thought by spending a little more money on the product I would get what I paid for. I have $15 coffee maker at work that has out lasted two Keurigs.
Pros: Easy to use, Fast
Cons: HARD TO CLEAN, Limited Cup Sizes
Written by a customer while visiting keurig.com
Customer Rating
1
junk
on October 3, 2012
Posted by: dc
from nh
3 machines in 2 years, all where junk
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect
on October 5, 2012
Posted by: Brian
from South Carolina
Love it. Buy it.
Pros: Durable, Stylish, Easy to use, Multiple Settings, Fast
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com