Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
NOT DEPENDABLE as previous model!
on July 18, 2012
Posted by: Daily Drinker
from Omaha, NE
I had an Elite brewer for almost 3 years without issue... then decided to upgrade to the Special Edition model since it was quieter and would hold a larger resevoir of water. Since November I've had 3 replacements - keep getting the "Prime" message. I'm a pro at taking them apart, running vinegar through them, etc. It's just odd since I always use bottled water - and maintain it exactly the same way I did my previous brewer which was super durable (just a tad bit noisy). I will say that Keurig has amazing customer service and they are always ready to help out... which is a refreshing change!
Pros: Multiple Settings, Easy to use, Fast, Stylish
Cons: Fragile
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Not worth the money
on July 20, 2012
Posted by: I teach
from drought stricken IL
Verified Purchase:No
Mine also quit after only a year and a half! Not happy at all!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Broken water holder
on July 20, 2012
Posted by: gene.nickerson[@]
from Fairfax VA.
Don't know, came to me broken
Pros: Stylish
Cons: Pricey / Poor Value, Fragile, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Makes a great cup of coffee!! :)
on July 21, 2012
Posted by: the Queen
from Groveland, MA
I have a cup of cofffee every morning to start my day. This is my second Keurig, my first died after 5? years. I can't make a good pot of coffee if my life depended on it but my Keurig never fails me. My husband likes his coffe weaker than I do so we both get the strength we like with our Keurig. My new Keurig was delivered in less than 48 hours with standard delivery!!
Pros: Multiple Settings, Easy to use, Stylish, Fast, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
TIME FOR EVERYONE TO GET A KEURIG
on July 21, 2012
Posted by: Andrew the Greek
from Saugus, MA
I have owned 4 Keurig machines. Different models. The first 2 I bought made great coffee quick and easy. Unfortunately, they both didn't last very long. Seems like both of them had same issue. The pump couldn't bring up and pour the water. The 2 new ones I bought seem alot more quiet. Hopefully, they last alot longer.Same great taste coffee from all of them.
Pros: Multiple Settings, Fast, Stylish, Easy to use, Coffee always fresh
Cons: HARD TO CLEAN, Noisy, Unreliable long term
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
not worth the money
on July 21, 2012
Posted by: matt1229
from waterbury vt
I have gone through 4 keurigs in the past 5 years they last around 18 month to 2 years then leak internally or pumps start to go for as pricy of a brewer that they are it would be cheaper to buy it at the coffee shop every morning i dont use the brewer every day so in 18 months i might get 70 - 100 cups out of it
Pros: Fast
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Quality Lacking
on July 22, 2012
Posted by: Jenn
from Oviedo, FL
Verified Purchase:No
I had my machine for approx. 1 year and then it died. Keurig sent me a replacement and the replacement was defective, a 2nd replacement was sent and it doesn't work 100% of the time. I would not recommend this model
Pros: Stylish, Sleek Look
Cons: Not dependable, Noisy, Long priming process
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
I love this machine
on July 22, 2012
Posted by: jay
from nj
I really like the once cup brewing idea. I was hesitant at first but I really love the machine and I can even get my favorite starbucks coffee in the little pods.
Pros: Fast, Stylish, Durable, Easy to use, Accommodates All Cup Sizes, Multiple Settings
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com