Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
short life after a year
on April 17, 2012
Posted by: Big Man
from levittown,PA
Verified Purchase:No
Have had this unit about 1 1/2 and it dies and now to repalce it i have to purchase a new one, it works well when in use, but as a small applicance it's lifetime is short for the money i should just buy a 1 setting machine or go back to a regular coffee maker which cost about 20.00 and lasts 10 times longer
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings
Cons: HARD TO CLEAN, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
BUY COFFEE STOCK. I'VE GOT MY KEURIG!
on April 18, 2012
Posted by: Steve's mom
from Portage, Wisconsin
I use my Keurig many, many times a day. It is absolutely the best thing since sliced bread. My first Keurig got "sick" and I called customer service for help. We went through a few steps together and then Keurig offered to send me a FREE replacement coffeemaker! Now how great is that? I love coffee on demand. Go Keurig!!!
Pros: Durable, Fast, Accommodates All Cup Sizes, Multiple Settings, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Quality has gone downhill
on April 19, 2012
Posted by: Lioness
from Austin Texas
I've owned several Keurig machines over the past 10 years-the coffee quality was good, product well made, no complaints. However, after only two months, my most recent machine (Special Edition) was a big disappointment. The handle/lever used to be stainless stell - now it is plastic. The sizing options stopped working after 4 weeks - my cup gets less and less filled every day no matter which option I choose. The automatic on/off has never worked, and the water pressure is less, because my usual brands are weaker than they should be. I followed all instructions, but I am fed up. Getting a Nespresso now.
Pros: Fast, Easy to use
Cons: Pricey / Poor Value, Limited Cup Sizes, Cheap parts for new model
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent brewer!
on April 20, 2012
Posted by: Just n time
from Godley, Texas
This brewer has made choice easy when drinking coffee. This machine is too easy to use and simple to clean. The only con is the noise but who cares! Maybe the most ingenius appliance to come along in long time. I recommend it to all my friends and neighbors.
Pros: Multiple Settings, Accommodates All Cup Sizes, Easy to use, Fast
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Much improved over earler versions
on April 20, 2012
Posted by: Bruce
from Ottawa Ontario Canada
Better durability and workmenship from earler version. Larger capacity watertank. Internal water pump appears to be more reliable with quieter operation.
Pros: Multiple Settings, Fast, Accommodates All Cup Sizes, Stylish, Easy to use, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOOOOOVE IT!!!!!
on April 20, 2012
Posted by: capdjems
from brantford, ontario, canada
My first keurig actually had issues (short brewing cups and not holding temperature) and they replaced it promptly!! :)......This has not changed how I feel about the brewer I simply love the brewer I use my machine daily and alot I drink alot of coffee and it is extreemly awesome that you are able to brew your own coffee as well with the filter cups...I had to call keurig for some help in cleaning the machine but it was actually very easy to do and now we have now had no issues with the machine When I bought my machine we got rid of all other drink appliances including our kettle so there is now more room in our kitchen because this machine does it all and best of all it makes several cup sizes which is great and very pleasing for the size of cups my family enjoys One of the other options that I just LOVE about this machine is the ability to control the temperature of your drink and ability to change it for each drink made :) This machine is so simple and quick to use it makes it great that all of my children are able to use it as well...it is a fast machine and OVERALL PERFECT IN MY EYES :)
Pros: Fast, Easy to clean, Stylish, Multiple Settings, Less appliances needed, Durable, Easy to boil water, Accommodates All Cup Sizes, Easy to use, Flaws easy fix
Cons: First system failed
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
So glad we have it!
on April 22, 2012
Posted by: Anguissette
from Columbus, GA
Ours was a Christmas present from my MIL, and we've been loving it ever since! So far it's been easy to clean, easy to use, and easy to enjoy. Can be noisy when pulling in water from the reservoir, but even that isn't really that bad. Our only problem so far is deciding who goes to the store when we run out of k-cups!
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings, Fast
Cons: Noisy
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on April 22, 2012
Posted by: Maggie
from New York, NY
Disappointed! Machine does not work well. The coffee tastes disgusting. I've tried a number of different varieties on all three different cup size settings. Save your money. Invest in a French Press, a quality coffee grinder, and buy whole bean coffee. I would return my Keurig if I could.
Pros: Easy to use
Cons: Fragile, Pricey / Poor Value, Limited Cup Sizes, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com