Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Not for the home with multi cup drinkers
on February 12, 2010
Posted by: Early Bird
from NY
We purchased this machine because we like different levels of coffee. He likes bold and I like fufu (flavored) This machine did NOT hold up to our expectations. We need to clean it every other day with vinegar to unclog the system. It has become very noisy and turns off after each cup. Would NOT recommend to any one who drinks more than one cup a day.
Pros: Easy to use, Accommodates All Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Love the Coffee, BUT!!!!!!!!!!!!!!!
on February 11, 2010
Posted by: Taterhead
from S.E. Washington.
Sure love the concept, the coffee is great, easy to use. Keurig has some quality control problems, You never know if its going to work right or not, sometimes you get a 3 oz. cup of coffee and the next one is 10 oz. Sometimes it pumps water back into the reservoir. Come on Keurig please get your problems under control, right now I am awaiting another machine, hope it gets here soon. I recommend this machine only because Keurig has been responsive.
Pros: Multiple Settings, Easy to use, Stylish
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee maker I ever purchase
on February 11, 2010
Posted by: J.R.
from Ct.
Couldn't be easier to use. Practically no clean up,if it was any easier it would clean itself,all there is to do is take out the used Kcup and trow it out. I love everything about it,I owned mine for 2 yrs and have not yet found fault with it,I read some complaint about the noise,I don't think it's that bad but its worth it to me for a great cup of coffee,wouldn't be without it.
Pros: Accommodates All Cup Sizes, Stylish, Durable, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Brewer that goes crazy
on February 10, 2010
Posted by: Anonymous
from New Orleans, La
I have had this brewer go crazy on me. It will make a half cup one time and over flow the cup another time. This happens in any mode. I tried the cleaning method that is in the manual and that did not fix the problem. I got so fed up with it I thew it in the trash.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes, Multiple Settings
Cons: HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Best gift we ever recieved
on February 10, 2010
Posted by: Anonymous
from Clawson, MI. 48017
We recieved our coffee maker as a Christmas gift. It gets used every day. I love the choices offered and the variety of Coffees are amazing. It brews individual cups quickly and to your taste. This is the best machine we ever had.
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Coffee Maker I've Ever Purchased
on February 10, 2010
Posted by: Lipgloss
from Colorado
I've tried numerous coffee makers in my quest for the perfect cup of coffee- even several espresso machines- but it wasn't until I discovered the Keurig that I finally found the best coffee maker. The Keurig is easy to use- you just fill the water reservoir, insert the k-cup of coffee, and hit a button and voila! A perfect cup of coffee every time. And the variety of coffee that comes in the k-cups is amazing- from bold, dark coffees to mild morning blends, flavored coffees, chai, gourmet cocoas, and tons of teas. For me, the bottom line is that this machine produces a superior cup of coffee at the perfect temperature quickly and easily, and with little clean-up or maintenance. I can't imagine my morning routine without my Keurig!
Pros: Easy to use, Multiple Settings, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I'm really surprised
on February 9, 2010
Posted by: Anonymous
from Oakhurst, Ca.
I received this for a Xmas gift. My sister had one and I fell in love with it. So I received one for the holidays and started using it when we got home. It's very quiet and brews quickly. But shortly after using it for a few weeks I noticed it wouldn't make a proper size cup. I went and trouble shooted everything and still had the problem. So I wrote Keurig about it on Friday Feb.5th and on Monday Feb.8th I had a response. They were sending me a brand new one with no questions asked and were very sorry for the problem. I would just like to thank Briana and the rest of the customer service for being so prompt with taking care of this problem. Today is Wednesday Feb.10th and I received my new one. Now that's what I call customer service. Thanks to all of you for your help.
Pros: Multiple Settings, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Good customer service
on February 9, 2010
Posted by: Saskatchewan Girl
from Regina, Sk
From the minute I opened the box, it was quite noisy however I gave Keurig a call and they sent me out a new machine with no hassle.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com