Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
Perfection
on March 19, 2012
Posted by: Spicrew Queen
from San Antonio, TX
Although my Keurig was a gift from my husband to me, my 9 and 15 year old use it twice as much as I do. They are very comfortable using it and I am comfortable with them using it due to the easy controls and refill tank, no hot parts and the quickness.
Pros: Easy to use, Multiple Settings, ChildTeen Friendly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Machines have a short life :-(
on March 20, 2012
Posted by: Michigan Mom
from Grand Rapids, MI
Had our Keruig for 2 months before it started giving us some real frusterating problems. Within a month of having it (and not drinking a lot of coffee) we needed to descale and prime the machine several times, then in the 2nd month of having it we needed to prime the machine every 3 cups. Called customer service and did what they told me to do, said I shouldn't have any more problems, but then 5 cups later it needed to be primed again! Called CS and they are sending out a replacement, I am a little scared now because after reading reviews and seeing that most of the people are having problems with their brewers on numerous sites, that when the warrenty is done, I will be left needing to buy another machine. Bottomline.... I wish I would have read the reviews before I purchased it.
Pros: Easy to use, Stylish
Cons: Short life span, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Good Product - Would recommend to others
on March 23, 2012
Posted by: Sam
from Dresden. Ohio
Use coffee maker daily, morning and evening.
Pros: Stylish, Accommodates All Cup Sizes, Easy to use, Fast, Multiple Settings
Cons: Coffee Pods are expensive
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Leaks from bottom
on March 24, 2012
Posted by: Amy
from Kernersville, NC
Two years old and leaks all over the counter. Very pricey for the amount of use.
Pros: Easy to use, Multiple Settings
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
How did I live without this?!!
on March 24, 2012
Posted by: Linz
from Tulsa,OK
I love this coffee maker... Like my headline said, I'm not sure how I lived without it. Can't wait to get my sweet tea in the mail ;)) if you are thinking about buying this, DO IT! You won't regret it!
Pros: Durable, Stylish, Easy to use, Fast, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love our Keurig!
on March 25, 2012
Posted by: GDaddy 2screens
from Ottawa, ON
Verified Purchase:No
Wish our local big grocery stores had a better selection of k-cups. Impossible to find teas. Happy to find the online store!
Pros: Stylish, Durable, Multiple Settings, Easy to use, Accommodates All Cup Sizes, Fast
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
2
[$] unit 1yr old not working
on March 26, 2012
Posted by: boo
from albany ny
Verified Purchase:No
for [$] brewer I think it should last for more than one year.I am not sure if I would buy a nother keurig
Pros: Easy to use, Fast
Cons: One year old not working, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Loved it for first 3 months
on March 29, 2012
Posted by: S.M.
from Atlanta, GA
Verified Purchase:No
Got the B60 for Christmas 2011 and loved it until we started having Prime issues by March 2012. Followed the directions in the manual several times and ended up having to call customer service at Keurig which walked me through the steps to prime all over again. It fixed it temporarily for the next cup but once that brewed, PRIME showed up again. Called Keurig back and they sent out a replacement pretty quickly. Just received yesterday so we'll see how long this one lasts. Sadly disappointed in the construction of the brewer to have issues so early on. I had given 2 of the same styles as gifts so I'm worried they will have problems as well. Would be great if this product had a longer life span for the price we paid.
Pros: Easy to use, Stylish, Fast
Cons: Pricey / Poor Value, Short life span
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com