Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
A good Company will back its product?
on February 24, 2010
Posted by: PacMan
from Portsmouth, Va
Love the convience and simplicity of this machine! The coffee is great. Had my B77 model for a little less than 4 months, past week or two it has been cutting off right after it brews a cup, sometime right after the water is pumped into the brewing well. It has other minor issues but this is the most bothersome. [...]
Pros: Easy to use, Stylish
Cons: Shut off issues
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Makes Great Coffee but has a few issues
on February 24, 2010
Posted by: Anonymous
from Massachusetts
We love our Keurig but did have the pump issue that some have complained about on here. I wanted to write a review because a couple of the complaints said that they received no help or service regarding there issues. I find that really hard to believe, there customer service was amazing and they are sending us a new brewer as we speak. Keurig really stand behind there product. Thanks Keurig
Pros: Multiple Settings, Stylish, Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Wouldn't ever have another brand!!
on February 23, 2010
Posted by: Anonymous
from Hendersonville, NC
I have had this machine for 3 years and will now buy one for our home in Michigan, the small model, since I am there in the summer. If you haven't used these coffee brewers-please try one and you will love it! [...]
Pros: Easy to use, Stylish, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Greatest thing since Starbucks
on February 23, 2010
Posted by: Sargeshoe
from Elkin, NC
My wife and I like different coffee strengths. We use to use a Mr Coffee and ended up pouring out coffee each time we brewed. Now she gets the coffee she likes, I get the coffee I like and there is no waste. We have had our brewer for a year with no problems. Have given a couple as gifts. Our best friend loves the one they received for Christmas. I drink coffee for breakfast, lunch and dinner, so ours gets a workout. Thanks, Keurig for a great product.
Pros: Accommodates All Cup Sizes, Durable, Multiple Settings, Easy to use, No wasted coffee, Mult coffee choices, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
My early morning best friend!
on February 22, 2010
Posted by: Anonymous
from Midland, TX
I love the convenience of my brewer. As the only coffee drinker in the family, I can have one cup or more and there is absolutely no waste. The only thing I don't really like is that it is noisy and, unless I hold the cup on the tray, it will vibrate off while the pump is working. Other than that, it's great!
Pros: Durable, Stylish, Easy to use, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
We love it!
on February 22, 2010
Posted by: The Bellinger's
from Barrie, ON
LOVE IT!!!!!
Pros: Easy to use, Stylish, Durable, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
GREAT
on February 22, 2010
Posted by: Granny Rue
from Dallas, Tx
This particular product has worked great for us. We purchased it on line just before Christmas. Since that time I have purchased 5 more Keurig cofee makers for our grown children. However, I purchased the smaller size machines for them. I hope they don't experience problems like I have been reading about with the other machines. I raved about mine so much. I believed that all of the Keurig coffee machine were great. I had no idea that some have flaws. My biggest problem is getting the K-cups that I like the best.. they are always out of stock of what I like best...Hot White Choclate.
Pros: Stylish, Durable, Multiple Settings, Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Greatest machine ever
on February 21, 2010
Posted by: Card51
from Ohio
Bought the platinum model for christmas after using one in a hotel. BEST COFFEE EVER!!!! I liked this machine so much I bought one for work. I'm the envy of other teachers as they have purchased coffee to use and several have purchased their own machines for home!
Pros: Multiple Settings, Stylish, Easy to use, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com