Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Durability Issues
on March 8, 2010
Posted by: Anonymous
from Atlanta, GA
Worked great for about 4 or 5 months, then it stopped brewing correctly. It would only brew the smallest cup size no matter which size you picked. When I returned it to the store they said they'd seen several people, including another person an hour before me, with the same problem.
Pros: Easy to use, Multiple Settings
Cons: Fragile, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome!
on March 8, 2010
Posted by: Anonymous
from holbrook, ny
i have so much fun trying different coffees.
Pros: Stylish, Durable, Multiple Settings, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Broken in less than 1 month
on March 8, 2010
Posted by: Anonymous
from Ontario, Canada
Be aware if it starts to mysteriously power off if is malfunctioning.We will be seeking assistance to have the unit replaced. Web based customer service not available form Canada.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
3 days
on March 8, 2010
Posted by: Traj
from Woonsocket, RI
After trying coffee from a friend, we decided to purchase one of our own. We were happy for about 72 hours. Then the next morning, the brewer refused to work. [...]
Pros: Stylish
Cons: Defective
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Simply GREAT!!
on March 6, 2010
Posted by: Coffee in Colorado
from Aurora, CO
We have been looking at different pod coffee machines for a while now. I'm not a big coffee drinker, but my wife is, and SHE wasn't sold on one. I thought it would be good because I don't drink a lot of coffee, but when I did I wanted a good cup. The selling point for my wife... no more wasted coffee. No more making a pot for her and I and pouring half out. We decided on the Keurig Special Edition for the great reviews and right price. I am glad we did. This machine is very quiet!! We have an electric tea kettle that makes a lot more noise than this machine. It's really nice to be able to choose the different kinds of coffee from cup to cup. I would recommend this to anyone wanting a pod coffee machine. Now off to buy some more flavors!!
Pros: Easy to use, Fast, Priced Right, Quiet
Cons: Bigger fill size needed
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Still Going Strong
on March 5, 2010
Posted by: Anonymous
from Lebanon, Mo.
I have had this brewer for about 2 years now and it has worked perfectly since day one. I really want to upgrade to a quiet brew but the practical side of myself won't let me since it is still going strong. My mother purchased a quiet brew and let me tell you, it isn't just quiet compared to mine, you have to try to hear it! But as long as mine is still working, I'll have to wait til it quits...may be a while!!!Thanks Keurig!!
Pros: Durable, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Outstanding
on March 4, 2010
Posted by: At home Keurig pro
from Corpus Christi, Texas
Great machine. No more half wasted pots of coffee.
Pros: Easy to use, Durable, Accommodates All Cup Sizes, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Crazy Good!
on March 4, 2010
Posted by: Ekramer
from Reading, PA
I just got mine last month and it came as a complete surprise. My girlfriend had one and I was always so jealous. Now I never have to be again! My only complaint was that it wasn't pumping water from the reservoir...but one call to customer service and its back at 110%! Bottom Line Other Than Their Bottom Line: If you don't get one then you really don't like coffee as much as you thought.
Pros: Stylish, Easy to use, Durable, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com