Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6 out of 5
3.6
(2,139 Reviews)
Open Ratings Snapshot
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product. 
(
1,445 out of 2,072
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5 out of 5
5
I LOVE THIS MACHINE
on March 26, 2010
Posted by: KirbysKitchen
from Tarpon Springs, FL
First off, let me start by saying If I could Marry a coffee machine, Iwould marry this one!I bought my machine at [...] a few weeks ago for [$]after coveting the machine for months. I'd see it in the store, walkby, look, poke and then walk away. Finally one day Kirby said, Dollyou want one, you deserve one, get it and I did.It's so easy to use, you go from turning it on to your first cup ofcoffee in less than a minute!They have so many flavors of coffee, tea and even hot chocolate. Ipurchased one of the Fill Your Own Coffee filters for it, but honestlyhave yet to try it.Today I had a little accident, and it turned out to be a littletestimate to how much I love it.We had made a special trip to [...] where I bought it afew weeks ago, I got a coupon for 20 percent off 1 item and they hadtold me if I got one to bring it back and they would honor it and giveme the cash back. Since they have special k-cup flavors that youcan't get anywhere else I thought I'd put the $29.00 refund back intocoffee. I got the donut house special collection (chocolate glaze,cinnamon glazed, coffee house decaf, French Toast, French Vanilla anda few others. Anyway getting to the funny part. We got home, I madea cup of coffee and decided to take a book to the "Lani" (screen room)to read. I remember opening the door stepping out and then seeing thebottom of the rattan stool from the ground still holding firmly to myCUP OF COFFEE!!!! While I did spill a bunch of it all over the floor,my hair, my shirt down to my bra, I never let go of the cup, whenKirby took it from me (once he stopped laughing after he realized Iwas okay) there was still 1/2 cup of french toast flavored coffee!Once I got up, dusted off my pride and changed, I drank that coffeeand it was better than I anticipated!Anyway, like I said, I LOVE my Keurig coffee maker!!!
Pros: Stylish, Accommodates All Cup Sizes, Durable, Easy to use, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
How Did We Live Without It?????
on March 26, 2010
Posted by: carrieg
from Rising Sun, MD
I originally bought the Keurig Special Edition for my mother who lives with my husband and myself. She is 70 and has been a coffee lover since as long as I can remember. I cannot remember a day that she has not consumed at least 6-8 or more cups of coffee unless she was sick. She loves many flavors of coffee and gourmet types of coffee drinks. Needless to say I was a little worried as to whether the Keurig would produce coffee that would measure up to her seasoned coffee palate and discriminating tastes. Me? Prior to getting the Keurig,I would drink one to three cups of coffee per week. After much reseach and thought,I finally bought the Keuring to make it easier and quicker for my mother to make a cup of coffee. As I awaited her judgement about the first cup of coffee from the Kuerig, all I could about was "I hope I didn't was [$] for nothing." Well, my worries were in vain. If I tried to take the Keuring away from my mom now, she would deck me. SHE LOVES IT!!! She tells me that the coffee is SO MUCH BETTER. She loves all the variety. We have gotten about 30-40 different K-cups so far. The only one she hasn't liked is the Caribou. My husband and I LOVE the Keurig too. He loves mixing Cafe Mocha with Butter Toffee. Where I used to drink coffee once in a while, I now drink it daily. It is so easy to make a cup with no mess or fuss! And the variety of coffess are endless! You can have a different coffee every half hour if you want too. WE LOVE OUR KEURIG!!! I don't now how we ever lived without it!
Pros: Easy to use, Many varieties of coffee, Durable, Multiple Settings, Stylish, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Best product ever invented
on March 25, 2010
Posted by: Krazy for Keurig
from Raleigh, NC
I define my life as "Before Keurig" and "After Keurig." Absolutely the best Christmas gift my husband has ever given me. He can never top this. I've owned my Keurig for over a year. It works great. A few times it seemed to malfunction, but I just unplugged it, waited a minute, and it was ready to go!!! Brews a wicked cup of coffee...Cannot imagine life without my Keurig.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes, Durable, Multiple Settings
Cons: A bit noisey
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
This Brewing System is AWESOME!!
on March 25, 2010
Posted by: Anonymous
from Largo,FL
I use this product at home and at work several times a day. The one at work is in use constantly for eight hours a day by over 50 people and it wroks great everytime. The one at home is used everyday and we had one problem and it was solved over a simple phone call.What an awesome product and a great support team to go along with it.
Pros: Not as loud as I thought, Durable, Stylish, Multiple Settings, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Makes an Awesome cup of coffee
on March 24, 2010
Posted by: Soko the coffee guy
from Lethbridge, Ab, Canada
This makes an awesome cup of coffee. And if you want hot chocolate just put the cup under and run the machine with no cup in it and you have instant hot water.
Pros: Durable, Accommodates All Cup Sizes, Stylish, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Best purchase I've ever made!
on March 24, 2010
Posted by: Coffee Couple
from West Palm Beach, Fl
We are on our third brewer. My wife and I wore out the Elite Brewer so we purchased the Special Edition Brewer. Best purchase I've ever made. We did have a couple of small problems with the Special Edition but when I called Customer Service they were more than helpful. I had broken the K-cup holder and they shipped me a new one free of charge! AWESOME BREWER, AMAZING CUSTOMER SERVICE! If you don't own a Keurig, you really owe it to yourself to go buy one!!!!
Pros: Stylish, Easy to use, Durable, Multiple Settings
Cons: Limited Cup Sizes, HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Reliable but Loud
on March 24, 2010
Posted by: Anonymous
from Indiana
Noisy! But works great!
Pros: Easy to use, Accommodates All Cup Sizes, Durable
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
My Favorite Toy
on March 23, 2010
Posted by: Java Junkie Tra
from Eastern PA
I love this coffee machine - though it can get expensive for coffee junkies (K-Cups are not cheap) I had my brewer for 13 months, it is no longer working. (Sadly) I would love something more durable and economical - This truly is easy to use and it is perfect for people with different tastes. You can literally have any flavor coffee you'd like. Great ideas for the coffee world, it just needs some tweaking.
Pros: Multiple Settings, Stylish, Easy to use
Cons: Expensive, Noisy, Doesn't last long
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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