Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
Love it
on March 31, 2010
Posted by: Content in Maine
from Skowhegan,Maine
Love my coffeemaker, would recommend it, and have, to everyone. It's wonderful to offer different flavors, decaf, regular,tea, to all guests without having to make full pots.
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings, Durable, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Absolutely Love It!
on March 30, 2010
Posted by: CoffeeKat
from Dallas, TX
We use this multiple times a day. Love that I can walk over and get a cup of delicious coffee whenever I want one. Wonderful variety of flavors. It does get a little noisy when it blows the puff of air through the K-Cup at the end of the process to ensure all coffee comes out of the K-Cup. I love that it does that because there are no drips when I take the used K-Cup out. I think the issues people have reported with it not dispensing all the water after a year or so is because of the mineral build-up from their water. This happens with other coffee makers, irons, ice makers, etc. I don't think that's an issue with the Keurig. Would recommend using distilled water or buying the mineral filter Keurig offers.
Pros: Easy to use, Accommodates All Cup Sizes, Multiple Settings, Stylish, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
LOVE, LOVE, LOVE
on March 30, 2010
Posted by: Kathaway
from Linthicum, Maryland
I love my Keurig! I have recommended it to many of my friends who have gone out and bought one themselves. I use my machine many times throughout the day. It is quick to warm up and brews a perfect cup every time. It is also great that you can change your coffee or tea choice with every cup!
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Can't Do without it!!
on March 29, 2010
Posted by: Prissy
from Warren, OH
My daughter leaves for an hour drive every morning to work at 6:00 a.m. Having the Keurig saves her from stopping every morning for coffee...plus its delicious!! I use it every day whatever time of day I feel like a cup of coffee. So easy, so nice to be able to have variety. I JUST LOVE IT!!!
Pros: Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Same problem as everyone else
on March 29, 2010
Posted by: AT
from Belle Vernon, Pa
I bought the coffee maker this past weekend. I have wanted one for awhile but couldn't pass it up with the great deal [...]was selling them for. I brought it home saturday and I have maybe used it 6-7 times since and it's now Tuesday and the coffee maker will no longer brew and shuts off a few seconds after I have turned it on. I'm going to return it and upgrade the a different model since this problems seems to be pretty consitent.
Pros: Easy to use, Stylish
Cons: Fragile, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Constantly shuts off. Won't pump water.
on March 29, 2010
Posted by: Joshy's Daddy
from Baltimore, MD
After every cup is brewed, the pump fails to draw water from the reservoir, causing the unit to turn off. Requires re-seating the reservoir, sometimes multiple times, in order to pump. Returned unit for exchange at [...] Second unit has exactly the same problem. Bad production run or poor engineering. Otherwise, I love the product. Considering return for refund and buying another model elsewhere because this model is defective.
Pros: Stylish, Accommodates All Cup Sizes, Delicious cup o' coffee
Cons: Fragile, Doesn't work most times
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Owner of Many
on March 29, 2010
Posted by: Tea Drinkers
from Pueblo, CO
We have purchased no less than 15 of these machines for home/summer cabin/adult children/relatives/friends and are going to buy another one for our guest addition and another one for friends. We have had them almost three years now and not had any problems with them other than one or two vibrate more than others. I don't know about the other coffee makers but this one is wonderful. Our friends who didn't have one and used it at our home, loved it so much, they went out and bought themselves machines. They all love the variety you can get with the coffees/teas. My husband and I actually drink tea but like different kinds so it works wonderfully.
Pros: Easy to use, Multiple Settings, Durable, Stylish, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Machine Shuts off
on March 26, 2010
Posted by: Christmas Gift from H***
from Chesapeake Va
I am on my third machine, since receiving my first as a gift at Christmas 2009. This machine has taken on the same tendancies that the first two had. They work for a couple of weeks and then might brew one cup, I hear the pump turn on and the machine turns off. Sometimes refilling the water tank to the top adn tunring it back on, seems to bring it back to life. I think they pump must be either becoming air bound, or it is not strong enough to get the water into the heating tank. Guess I will be calling Keurig again later today.
Pros: Stylish
Cons: Fragile, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com