Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
big machine for a cup of tea
on April 10, 2010
Posted by: toot
from ottawa ontario canada
Just purchased two weeks ago. Still getting use to it. I must say I thought the cup sizes would be bigger. Sometimes it fills the cup sometimes it doesn't.I don't find it to noisy, but I don't find it to hard to operate.I find the coffee and teas a little pricey. Wait for a sale.
Pros: Stylish, Easy to use, Multiple Settings
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Do not buy
on April 10, 2010
Posted by: Customer Lost
from Encinitas, CA
My original Keurig B-60 lasted 3 years of constant use. I replaced the unit when the head assembly cracked with a B-70. The pump died in two weeks. The unit was replaced and the pump died on the 2nd unit within 1 week. I returned the B-70 for a B-60. The pump died on the B-60 within 1 month; replaced it with another B-60 and this pump just died (3 weeks). I give up on Keurig; what was a great idea has been killed with cheap construction of the brewers. Although I have over 10 boxes of K-cups on the shelf, I will switch to Tassimo.
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Dont by Keurig They Suk
on April 9, 2010
Posted by: Keruig Hater
from New Jersey
The Special K brewer is useless, my first one nevered brewed all the way, my second one does not even brew the motor just runs then it shuts its self off, my third one oh wait there will not be a third one becuase Keurig blows. Will go back to old school coffee pot...
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
so upset and disappointed
on April 9, 2010
Posted by: Anonymous
from Cameron, NC
I'm on my third brewer. The first two stop serving the right sizes and the third one keeps shutting off. Customer service is nice, but I'm loosing faith in the product. Very upset about this product.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it !
on April 9, 2010
Posted by: Anonymous
from Regina, SK
I have wanted one for 6 months. I finally got one and I love it. the coffee tastes great. we have had no issues with our coffee maker and have used it almost everyday since Christmas. LOVE IT! My kids even enjoy making me a cup of coffee :)
Pros: Quick, Great tasting coffee, Durable, Stylish, Easy to use, Multiple Settings
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Water Pump Problems after 3 months
on April 8, 2010
Posted by: D the Drinker
from Stonewall, MB
Love the coffee, but are having problems with the water pump not priming. The units pump will run and run without getting any water to it and will eventually just power down. I guess it's good that it powers down or else it would burn out the pump. But for what I paid for the unit this is ridiculous.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it
on April 7, 2010
Posted by: drinky
from Denver, CO
I start my morning with a Keurig cup of coffee every day. It's so nice having multiple varieties of coffee I can make depending on my mood each morning (and sometimes in the afternoon). It's quick and easy to use, and there's practically no clean-up as compared to a typical coffe-maker. I have the special edition, which has multiple cup sizes. However, I pretty much only use the largest setting. The medium size seems a little small and the small size is way small for me. The timer option on the special edition is nice. The machine is automatically on and the water is hot for a 30 minute period for me every morning. My travel mug doesn't quite fit under the machine, so I have to put it at an angle to get it to work. It works, but could be a little taller to accomodate a normal sized travel mug. Overall, I love this machine. I've been recommending it to all my friends and 3 of them have bought one as well. We trade k-cups and like to talk about which ones we like.
Pros: Stylish, Multiple Settings, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
No wonder they call it "Special" Edition
on April 4, 2010
Posted by: MacZapIt
from San Antonio, Texas
Worked fine - until about 60 days after I bought it. Now I have many problems - anything from not drawing the water from the reservoir - to not brewing a cup of coffee - or brewing double the coffee selection and overflowing the cup. I have tried repeatedly to clean the "Special" edition - but it is still a 'sketchy-at-best' coffee maker. Not reliable at all. "Special" really does describe this version! Poor production run or engineering...... Makes a great paperweight though. Do NOT waste your money on this one....either upgrade or get a mini. I do have a mini at work and it works great!
Pros: Stylish, Accommodates All Cup Sizes, Multiple Settings, Easy to use
Cons: HARD TO CLEAN, Does not always work, "Special" in a bad way
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com