Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6 out of 5
3.6
(2,139 Reviews)
Open Ratings Snapshot
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product. 
(
1,445 out of 2,072
)
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Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1 out of 5
1
Will not work properly
on April 20, 2010
Posted by: Warzerg
from Cape Cod, MA
Will not draw water from the reservoir after a week of use. After reading the forums, I see this is a typical problem.
Pros: Multiple Settings
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Good but didn't last
on April 18, 2010
Posted by: Tim of Sudbury
from Sudbury, MA
I purchased the Keurig Platinum B70 on March 18, 2009. It failed on April 19, 2010, one month out of warranty (of course!). Overall I would have rated this product very good if it had lasted.
Pros: Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Good product but keeps on shutting off.
on April 18, 2010
Posted by: Anonymous
from Jersey City, NJ
I like the fact that I could brew single cup coffee without wasting any coffee. The only problem with this machine is that the brewer has shut down on me three times within a month and it is becoming an annoyance. If not for this problem, I would recommend this product. Needs to improve the brewing problem. *Customer service is readily accessible.*
Pros: Multiple Settings, Stylish, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
LOVE LOVE LOVE IT!!
on April 17, 2010
Posted by: Shari
from Finleyville PA
Have had mine for 2 years and it is still going strong! Besides the obvious use for coffee/tea, it is great if you need some hot water!
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
One year later and still happy
on April 17, 2010
Posted by: Anonymous
from Syracuse, NY
Just came here to buy a brewer for my parents, as they like the one I have. Surprised by the negative reviews so I thought I would leave a positive. I've had the Special Edition for a full year now and have had no problems whatsoever. Feel bad for the folks that have had issues, but I feel the vast majority of consumers are satisfied (they just don't leave positive reviews)
Pros: Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Finest Coffee Maker We Even Owned
on April 17, 2010
Posted by: Joe the Money Man
from Fountain Hills, AZ
It doesn't get any better than this coffee maker. The coffee is the best we have ever tasted and the choices of flavors is unlimited. We would by another one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love it - no problems at all!
on April 16, 2010
Posted by: Anonymous
from Michigan
I got mine about 2 years ago and use it daily, if not multiple times daily. I have had absolutely no problems with it. None. I love it. Some people are complaining about the cup sizes? We use a big mug and simply brew 2 medium cups, using one Kcup for each run. Pretty simple. Makes a super easy great cup of coffee. If they made it in a 24 ounce size the Kcups would have to be larger or you'd just get hot water!! Even using 2 Kcups per mug it's still much cheaper than purchasing pre-made coffee from the local cafe. We love the convenience & ease. Will buy another when (if) this one dies!
Pros: Stylish, Multiple Settings, Easy to use, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Have now bought 5!
on April 16, 2010
Posted by: Legal Beagle
from Florence, AL
Bought one for myself, then for a friend, then one for the office, one for my parents, and finally, one for a satellite office. The k-cups provide something for everyone, and there is no wasted product or water. The only complaint is that when I registered the 2nd - 5th brewers, I was told I did not get the bonus K-cups when I placed an order. This is not spelled out in the offer.
Pros: Durable, Accommodates All Cup Sizes, Stylish, Easy to use, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
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