Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Like it, but don't like it! Going for t
on May 2, 2010
Posted by: Anonymous
from Atlanta, GA
My excitment after purchasing this machine went from a 10 to a 2. 1st machine failed to come on properly and stay on. Now have the 2nd one. It failed to come on as programed. I turned the power on, never changed to "ready to brew" then powered off. These machines have a mine of their on. one day they work - one day they don't. Customer service nice, "but please fix your product"! Waiting for the 3rd machine to be sent to my home. This time we'll try the upgraded model.
Pros: Easy to use
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Consistent Cup of Coffee
on May 2, 2010
Posted by: Anonymous
from Boston Area, MA
Purchased this model a month ago and love the consistency with each cup of coffee, especially the ideal temperature. Since I drink regular and my wife drinks decaf, this brewer is perfect for us. It is a little noisy for the 3 minutes it takes to warm up the water, otherwise it's a great purchase. Already recommended it to friends and family.
Pros: Multiple Settings, Easy to use, Durable, Stylish, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!!!!!!
on May 1, 2010
Posted by: Lynda
from Maine
I have had my brewer for more than a year and a half. It has worked perfectly everytime. I brew several cups per day and have enjoyed them all. Save lots of money by not wasting the "leftovers" and no expense for filters. When buying coffee direct from company the price is very reasonable,[...]Also enjoy the option of so many varieties of coffee, tea, and chocolate. Am seriously considering buying another for the office where I work and have recommended it to all fellow employee as well as family and friends. Best purchase I have made. Thank you for the perfect cup of coffee to start my day!!
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings, Stylish, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE my Keurig
on May 1, 2010
Posted by: AMP
from Baltimore, Maryland
I originally purchased the single brewing system so that I could have a fresh cup of decaf coffee in the evening but we have ended up using it multiple times each day. Much cleaner than our former pod machine and obviously, much more coffee selection.
Pros: Durable, Multiple Settings, Accommodates All Cup Sizes, Stylish, Easy to use
Cons: Cup clearance height
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Nice product
on May 1, 2010
Posted by: C. Lee
from Colorado
The brewer is noisy but fast and easy to use. We like the variety of K-cups available on the internet. For larger cups I press the left button first to brew, then open the lid, leave the same K-cup in the brewer, close it and press the middle button. Makes a delicious large insulated cup of coffee that is plenty strong. I like being able to boil a quick cup of hot water without using the microwave.
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes
Cons: Noisy
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Problems with this machine
on May 1, 2010
Posted by: Anonymous
from Adams, MA
Purchased this machine and after 3 days it began to shut it self off when you first turn it on. Brewed the wrong size cup of coffee. Pretty much had a mind of its own. Exchanged brewer for the same model and the second brewer did the same issues. Terrible.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Second machine leaking from vent
on May 1, 2010
Posted by: bob maine
from Appleton, me
just received my second replacement machine. Water would flow from the vent back into the reservoir. two machines had the same problem Keurig is great at replacing them when they fail every few months. But... New one sounds like a jet when the pump runs, and water is all ready dripping out of the vent back into the reservoir. So far making a full cup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Oh, so perfect - for me anyway!!!
on April 30, 2010
Posted by: Derby Boy
from Louisville, Ky.
Ok, first, I am fairly newly single (1 year or so). Of course, I left everything in the divorce, so I had to purchase all new appliances. The Coffee Maker was the last on my list, simply because I am not a huge coffee drinker, and I am one of those people that can do without. With the above being said, I did go out a splurge on this machine - I found a great deal with 72k cups, plus the water filter, so I had to jump on it. I brought it home, and unboxed it like the big kid I am. I of course had to plug it right in, and brew a cup of coffee at 10:00 p.m. I must say, it was one of the best tasting cups of coffee I had ever had. I thought, wow, maybe it was just the blend I was drinking, so the next day, first thing in the A.M. I throw a BOLD K-cup in - and I was blown away - it was quite possibly one of the best cups of coffee, and it was dispensed to me like magic :). I was quite amazed, so over the last 2 weeks, I have become a full-on coffee nut. I purchased the additional filter that allows you to brew any off the shelf coffee's or fresh ground coffee's. This machine will make it right. I am also a big Cola drinker (the brand that is red and white, and has the curvy bottle) - almost to the point I am an addict, they have made me fat! Anyway, I have been trying to get away from them - bought other things I thought were healthy, but turn out not to be. Anyway, I purchased some really good Earl Gray tea from my local market. I use the Keurig to pop out a perfect cup of water, at the PERFECT temperature - steep my tea bag, and I have the best tasting tea out there - you won't find my tea at any fancy restaraunt - and you won't have to pay the price either. Plus the tea is 10x healthier. I feel like I have been losing weight, but I won't know until 2 weeks when I visit the Doctor's again.Anyway, if you are on the fence about getting yourself a fabulous machine - don't second guess, and get wishy-washy - I had looked at this machine several times before, I kind of kick myself for not purchasing it before now - but it was worth the wait because of the extras I received. Check around at your local stores - [...]. Also, keep in mind the date of this posting 5/1/2010.Also - HAPPY DERBY DAY! I live in Louisville, and headed to the track now, with a big cup of Joe for the road!!!
Pros: Easy to use, Fast Power Up, Multiple Settings, Stylish, Fast brew, Durable, Easy to clean, Accommodates All Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com