Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6 out of 5
3.6
(2,139 Reviews)
Open Ratings Snapshot
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product. 
(
1,445 out of 2,072
)
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Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1 out of 5
1
I Guess I'll Never Learn
on July 31, 2014
Posted by: Bob D
from Prescott, AZ
This is the third brewer in 4 years. Pump fails even though we only use deionized water and descale it every 2 months. This machine is either not designed well or not manufactured well. If we didn't have so many K-cups on hand, would look at another brand.
Pros: Accommodates All Cup Sizes, Fast, Easy to use
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
great coffee
on July 27, 2014
Posted by: Franco1
from Halifax, Nova Scotia, Canada
it just works great everytime. I had it for over 1 year. no proublems at all.
Pros: I Had It 4 Over 1 Year, Stylish, Works Great Evvery Time, Fast, Easy to use, Accommodates All Cup Sizes, Durable, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
i love this machine!
on July 25, 2014
Posted by: FloridaKat
from Treasure Coast, Florida
I was surprised at the comments about their machines not brewing or that it was noisy? MY machine is quiet as can be AND have never had any issues with it "not brewing" thank goodness. I've owned mine for approximately 9 months and I use it daily. I havva friend who visits often and he is so impressed and "spoiled" as HE states by this machine that he wants one for his office. He says that when he has to go home and make coffee with his "regular" coffee maker that he is disappointed with the wait time, the flavor and the waste of coffee that he's always having to pour out daily. , lol. I have to say I am a bit spoiled as well now that I've had the convenience of this brewer. I use mine daily for everything from basic coffee's to flavored coffees, tea's, iced beverages, the vitamin over ice drinks, you name it! I LOVE LOVE LOVE my Keurig Special Edition Brewer! If anything happens to it I'm definitely replacing it with another Keurig! I'm also going to buy one for my friend who is so enamored with mine!
Pros: Fast, Multiple Settings, Easy to use, Durable, Accommodates All Cup Sizes, Stylish
Cons: Pricey / Poor Value
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Choice
on July 25, 2014
Posted by: EDT
from South Bend, IN
After reading so many negative reviews I hesitated to make the investment, but am so glad I finally did. Hubby drinks large cups of coffee all day long. We have had this machine for about 2 1/2 years of frequent daily use. We have never had any problems at all with it. We love it. In fact, we love it so much we bought another one for the camper. Note: We NEVER use anything but filtered water in it.
Pros: Easy to use, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Disappointed
on July 10, 2014
Posted by: Grandma
from Pittsburgh, PA
I am very disappointed in this brewer. I returned one, bought another one, and the same thing happened - it does not brew. It did the first few times, but after that - nothing. Very annoying when you want your coffee in the morning. I am reluctant to get another Keurig.
Pros: Fast
Cons: Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Meh
on July 1, 2014
Posted by: Jennyfromdablock
from North Carolina
I like it but sometimes it doesn't want to brew. I wish I had more cup sizes. With limited choices I feel like I have to use more kcups which uses more money. I do have a coffee maker that makes a pot. I tend to use it more since its just overall simple than Keurig
Pros: Stylish, Easy to use
Cons: Fragile, Limited Cup Sizes, Needle Breaks, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
weak coffee
on June 15, 2014
Posted by: Bobby the keyboard guy
from Santa Paula, CA
I was very disappointed that the coffee came out so weak. Unless you make the smallest cup size the coffee is not rich tasting.
Pros: Fast
Cons: Weak coffee, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
LOVE MY KEURIG
on June 14, 2014
Posted by: B.J. Franks
from Florida,U.S.A.
Well after 5+ years it's time for a new one. It's been a great machine. I love my K65 Keurig. A fresh cup of coffee every time.I was looking at some of the others models but they don"t all support the my k-cup so I think I'll stick with this one.
Pros: Stylish, Easy to use, Fast, Multiple Settings, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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