Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
Love our Keurig
on May 9, 2011
Posted by: Coffee Carolyn
from Monroe, NY
We use our Keurig CONSTANTLY! I have a minimum of 4 cups a day, my husband has at least 1 during the week, friends drop in all the time and coffee is made then. We've had our Keurig for 4 years, I just ordered our second one. Ours suddenly died. I called Keurig Customer Service and they gave us a rather generous discount [...] for a replacement. I wouldn't buy any other coffee maker
Pros: Convenient, Stylish, Durable, Accommodates All Cup Sizes, Great Customer Service, Great cup of coffee, Easy to use, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Brewing for over 5 years.
on May 9, 2011
Posted by: Nancy on caffine
from Walled Lake, MI
Our brewer lasted over 5 years and I just ordered a new one. There are 2 coffee drinkers and one tea drinker in our household. We use our brewer lightly durning the week only about 3-5 cups and heavier on the weekends. We like the ability to have different individual drinks and no waste.
Pros: Durable, Multiple Settings, Easy to use
Cons: Clean before brewing tea
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great system for a quick cup of coffee!
on May 12, 2011
Posted by: Coffee Head
from Gilbert, AZ
This is a great system for a quick cup of coffee without wasting a whole pot! My wife bought it for me but the family (5 kids)all use it for hot cocoa, tea, and of course various cups of coffee! I like the convenience and ease of use and everyone thinks it's cool to have so many drink options! It's pricy compared to a mister coffee type system but it's functionality and diversity justify the expense to me.
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Not durable
on May 13, 2011
Posted by: Typical Joe
from chicago, il
Verified Purchase:No
I am single and travel quite a bit for work, but when home likely have 3 to 4 throughout the day. I had all the problems dicussed over the last month with it culminating in "not ready" mode continually. My house guests thought they must be using it wrong, but it wont work even with needle cleaning and descaling. Embarrassing for us all to have to fight with machine for a cup of coffee. This is just a year old! My last Tasimo lasted more than two years. This keurig is not durable and the leaking this past month is shameful. With so many people with wooden floors, that can be an expensive problem if you travel only to arrive home to a puddle mark on the floor. Beware!
Pros: Accommodates All Cup Sizes, Easy to use
Cons: HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love this coffee maker
on May 14, 2011
Posted by: David
from Tennessee
Verified Purchase:No
Great coffee maker. I have one at my home and also at my office.
Pros: Clean no mess, Stylish, Accommodates All Cup Sizes, Easy to use
Cons: none
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Pretty Darn Good
on May 16, 2011
Posted by: lioness2001
from Ashburn, VA
When we first bought the Keurig I was skeptical because I like fresh brewed coffee and I like it pretty strong. It took a while to find coffees I liked (Barista Prima works well). It's nice to not have the mess of cleaning up after brewing coffee.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Durable, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE THIS BREWER!!
on May 17, 2011
Posted by: Ninny
from Lansing, MI
I like coffee & my husband likes tea. This is PERFECT for us both!
Pros: Durable, Easy to use, Multiple Settings, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
GREAT HOME MACHINE
on May 19, 2011
Posted by: Chef Dave
from Tampa, Florida
We love this machine. It is used many times a day at our home and we have never had a problem.....except...I am not the brightest person in the world so the programing of the unit caused me some problems (but my wife understood it). Other than that one item we love this machine. It has literally made hundreds of cups of coffee and tea without a problem. All the neighbors head for it everytme they drop by (daily)and they all love it also
Pros: Multiple Settings, Durable, Accommodates All Cup Sizes, Stylish
Cons: Complicated
I would recommend this to a friend!
Written by a customer while visiting keurig.com