Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
hoping the third times the charm
on July 8, 2010
Posted by: twolilsweetpeas
from long beach, ca
bought the first machine 3 months ago..worked great then all of a sudden stopped dispensing water and would turn off and on..replaced with another one that worked great for a week then did the same as the first one..now replaced with a third and got the smaller machine to see if there is a difference..so far so good..i love the coffee and tea but hate the issues with the machines..i also have a tassimo that i've had for way over a year that's never failed me but they lack good tea and coffee choices
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
great, until it's not
on July 7, 2010
Posted by: skabrt
from utopia nj.
Best machine coffee we have ever had. Only coffee we make, UNTIL. After about 5months, it stopped working. Lights blinked, sounds emanated, no water. WORSE, no troubleshooting guide, not even on-line. We moved, and gave away our old, dependable coffeemaker. Keurig was a housewarming gift. Now back to "Instant". How hard is it to include a troubleshooting guide on your website? Don't get a Keurig as your only coffeemaker. You will love it until it breaks.
Cons: Complicated, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
PROVES GREAT OVER TIME
on July 5, 2010
Posted by: The Florida Cracker
from The gulf coast
Have had this brewer for a couple of years. It came out of box working, still is. I accidentally dropped and broke reservoir, Keurig replaced at no charge. At first I did not appreciate the cost of a fill until I considered the added cost of wasted coffee with our regular brewer, the cost of similar cup of coffee at coffee house and the continuity of every cup full being the same quality, each and every time. This winter I purchased the small model for our motor home. Now I may purchase another for the sail boat. Summary: I understand some of the newer versions offer more cup sizes and water temperature selections. While it is always possible to get a bad brewer from anyone, I have confidence in Keurig. Good job guys and gals -- Excellent job!
Pros: Stylish, Durable, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Buy this product again? I just did!
on July 4, 2010
Posted by: Slow Dog
from Ruston, LA
Bought the Breville for the office almost a year ago...love it and always get compliments on it! Bought the Home Special several months ago...sits on nightstand by the bed. I don't even have to set my feet on the floor before coffee! Now I give them out as gifts and receive nothing but the best of appreciation!
Pros: Durable, Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: none
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
CUP SIZE IRREGULARITIES
on July 3, 2010
Posted by: Zoetja
from Minnesota
I received this coffee maker as a gift from my husband, after experiencing my sister's brewer. However, mine has not ever been consistant with the "mug" sizes. I am always trying to get the 9.25 oz.. and it "might" give me 9 oz. maybe 1 out of 6 times. It usually gives me roughly 8 oz., which is a big deal when you are always expecting that 9.25 oz morning cup. Grrrrr! And "yes", I have de-scaled, vinagered, and what not, just as directed in the Keurig instructions. Has not helped yet. Other than that.....love it!
Pros: Stylish, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Coffee Maker Ever!
on July 3, 2010
Posted by: ADZ
from Mississippi
My boss got tired of my co worker and I leaving work every morning to run to the coffee shop and pick up a latte to get us going. To solve this problem, for Christmas he bought us a Keurig and I wouldn't think of wasting my time and money at starbucks again. The coffee is delicious, and the teas are brewed perfectly too (great selection, LOVE the iced tea). It's easy to use and clean... so far we've gone 6 months with multiple daily uses and it's still going strong. Even my husband, who is not a coffee drinker, said they put one in at his work and even he loved it! Now we want one for home too! Great stuff- even just to get hot water for cooking too! I highly recommend this product.
Pros: Easy to use, Durable, Stylish, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
3
Great Coffee, Less Than Great Machine
on July 1, 2010
Posted by: JDHorn
from Vancouver, Canada
My wife and I bought this machine soon after I tried a cup brewed with my parents' new Keurig. Well, shortly after we got ours, my parents' failed. It was replaced without question [...] - but then ours began to act up. The symptoms have been brewing half a cup, shutting itself off after brewing half a cup. [...] We live on the left coast of Canada, so the quality of the water isn't an issue.On the other side of the coin - the machine does brew fantastic coffee when it decides to work properly.
Pros: Easy to use
Cons: Problematic
Written by a customer while visiting keurig.com
Customer Rating
5
Wonderful Machine
on July 1, 2010
Posted by: Mrmidnite2 (former night shift worker!!!
from Northern Ontario
Can't imagine what we would do without our Keurig machine..except spend Mega bucks at some coffee outlet all the time...Thank you Keurig for a great machine!!!
Pros: Stylish, Accommodates All Cup Sizes, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com