Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Worst experience EVER!
on March 28, 2011
Posted by: Nick
from Navarre, FL
Product worked for about 27 days till it started brewing "partial cups". I should've listened to all the other comments but wanted to experience the pain myself, I guess. Returned it and will not by another one! I highly recommend not purchasing this coffee maker.
Pros: Stylish
Cons: Limited Cup Sizes, Fragile, Complicated, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
closest thing to IV coffee
on March 29, 2011
Posted by: Srchief
from Ponder, TX
Verified Purchase:No
If I could take coffee by IV, I would. I am a retired Navy Srchief. Wish I had discovered Keurig years ago. Love the choices, speed and ease of using this coffee maker. And the joy of having fresh coffee every cup. WOW!! I am actually on my second one.
Pros: Durable, Love convenience, Stylish, Love choices of flavors, Accommodates All Cup Sizes, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Good system and reliable
on April 1, 2011
Posted by: Retired in Wisconsin Dells
from Wisconsin Dells, WI
My wife and I like some of the same coffees, but some different. K-cups are the best means to achieve great results for both of us. We have owned this machine for 1 1/2 years. The only problem I experienced was the machine was shutting off. This was rectified by simple cleaning. Everyone should read the manual (myself included). We use the medium and large coffee settings.
Pros: Durable, Easy to use, Multiple Settings
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!!!!!
on April 1, 2011
Posted by: Ann From WV
from North Central WV
I love this machine. I drink coffee, tea and cocoa. I especially love the brew over ice feature for iced tea.
Pros: Stylish, Fast, Easy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Keurig Platinum Brew system
on April 2, 2011
Posted by: Rob
from Colorado Springs, CO
Purchased for home use. Were on our second in less than a year. Half time it does not brew, when it does, its a few drops or more than the cup can hold. Very unreliable. What usually works: unplug it, wait 10 seconds, plug it back in and try it again. Its a 50-50 gamble it will work. When it does work, coffee is good. It works maybe 2-3 out of 10 uses. We've past the 30 day money back gurantee so were stuck with a piece of plastic. We have had no luck from their customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Absolutely Fabulous
on April 4, 2011
Posted by: Captain Caffeine
from Beanville
Love mine. Was given it a gift and prefer it over another "single cup brew" system brewer that takes pods. I find those to be messy, drip, and all in all be a hassle. The kcup is clean, doesn't drip after usage, has a VAST selection of coffee/teas/hot chocolate / chai / etc. Mine is fantastic, I do think the XL tank should be included by default, but it is definitely worth the invest for a multi user, or single, multi kcup consumer. Love mine,.
Pros: No wet dripping pods, Multiple Settings, Stylish, Easy to use, Easy Clueanup, Large default reservoir, Durable
Cons: Should include XL tank, Do need to delime, Kcups DO absorb water
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Dissapointed
on April 3, 2011
Posted by: Don
from Allentown, PA
Had unit for 2 years when coffee maker developed a leak. I called customer service for assistance and the only help she offered was a coupon for a new coffee maker. What kind of help is that!!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Everyone in our family has one now
on April 4, 2011
Posted by: sosdstud
from Chicago, IL
I love it!
Pros: Accommodates All Cup Sizes, Easy to use, Stylish, One cup coffee flavors, Durable, Multiple Settings
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com