Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
Great addition to the home and workplace
on February 25, 2011
Posted by: erbde
from Virginia Beach, VA
Verified Purchase:No
I was given one for Christmas and then one for my birthday. I keep one at home and one at the office and I love them both. they are easy to use quiet and work as advertized.
Pros: Easy to use, Durable, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
A coffee shop at home!
on February 25, 2011
Posted by: Momoo
from Greenville, SC
I love waking up in the morning knowing I'll be having a delicious fresh cup of coffee in about a minute. It takes longer to decide which flavor to have than it does to make it. I have the brewer programmed to be on before I wake up and to turn off automatically at a particular time, but it can also be turned off and on manually. If you don't program the machine, then you have to wait maybe three minutes after turning it on. I love the lighter roasts, but for the bolder samples, I just run two small-cup cycles--one with the coffee, the other without. A big plus for me--no coffee pot or grounds to deal with every day. I finally decided to buy this brewer after my sister-in-law had done a lot of research, and now I am so glad. It has been a treat!
Pros: Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
We love it!
on February 26, 2011
Posted by: Richters1989
from Helotes, TX
Verified Purchase:No
We absolutely love this machine! It's easy to use and fun too! Our son also makes hot chocolate with it! The only concern we have is when we try to use the added filter for the loose coffee grounds. We end up with the grounds in our coffee. We thought we were placing the filter incorrectly into the machine so we carefully went over each step and it seems simple but we still have grounds in the coffee when it's done. Any suggestions?
Pros: Stylish, Durable, Accommodates All Cup Sizes, Multiple Settings, Easy to use
Cons: Loose Coffee Grounds
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
Excellent coffee pot!!
on February 26, 2011
Posted by: Michael
from Sachse, TX
Lets you know when the water tank requires water. So easy my 10 year old can operate it.
Pros: Good size water tank, Stylish, Easy to use
Cons: Limited Cup Sizes, 10 cup max
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Short cups too often
on February 26, 2011
Posted by: Deb
from Portland, OR
This is my third machine that has short cupped. I followed advice and added filter, used bottled water and de-scaled. I have had this one since 9/10 and it has been short cupping for approx. 1 month. Customer service has been understanding and helpful, they replaced the machine each time I complained, but it appears there is no fix for this machine.
Pros: Easy to use, Stylish, Accommodates All Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Outstanding
on February 27, 2011
Posted by: Don
from Indianapolis IN
Verified Purchase:No
I purchased my Keurig last Oct and have two wonderful cups of Timothy's Italian blend every morning and just found Folgers Gourmet Lively Colombian. The nice thing about it is I don't have to go to Starbucks every morning! It's just Wonderful!! When your snowed in there is always a hot cup of coffee just moments away!!
Pros: Everything about it
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My Boys and I love this machine!!
on February 27, 2011
Posted by: CoastieEM
from Ohio
I bought this brewer on a recommendation of a friend and I love it! My two boys (16 and 10) use it for cocoa and they love it as well. So easy and I don't waste anymore coffee like I used to when making a whole pot! I also love the variety of k cups available online, there really is something for everyone. The teas are great cold or hot. Thank you Keurig for a wonderful product!
Pros: Versatile, Fast, Easy to use
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Brews good coffee, but didn't last long
on February 28, 2011
Posted by: Colonel Mark
from Colorado Springs
This maker brews great coffee, but has proven to not last very long for us. We had one last about 1 1/2 years, and the other last just under one year. We descaled it frequently, and took generally good care of it. Still, the pump stopped working on both of our first two makers. On the positive side, the second time this happened we contacted Keurig and they replaced it for us. That good customer service prevented us from buying a different brand of makers.
Pros: Multiple Settings, Easy to use, Stylish
Cons: Fragile, Stopped working 1 yr
I would recommend this to a friend!
Written by a customer while visiting keurig.com