Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
Convenient but, must descale often.
on November 29, 2010
Posted by: Jellyroll
from Phoenixville, PA
Verified Purchase:No
Love the convenience of a quick cup of coffee.
Pros: Easy to use, Convenient
Cons: Must descale every 3 mon
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome!
on December 10, 2010
Posted by: Love'n It
from Ofallon, IL
Great for guest and house guest. Everyone has different taste buds and the Keurig accommodates all of them with a great selection of coffees, teas and hot coco. No more heating up entire tea pot of water for just one cup of tea/coffee.
Pros: Easy to use, Multiple Settings, Stylish, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I am absolutely IN LOVE!!!
on December 19, 2010
Posted by: I Wish You Love in Cleveland
from Cleveland, OH
I am so sorry for those of you that have managed to get a bad brewer! Only twice Has mine had a glitch in the 2 years that I have had it and I was able to quickly get service for it! I love the opportunity to have a variety of coffees without being wasteful! I love that I can have Fresh Brewed coffee without the wait. It's quick and easy for anyone to use! I am not spending the amount of money I was at one Popular Coffee chain. I love my Brewer so much until I decided I had to have the Cuisinart one for Christmas (not because there is something wrong with mine-This Special Edition Brewer will go to work with me!) Enjoy...
Pros: Durable, Easy to use, Stylish
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Didin't Last a Full Year
on December 23, 2010
Posted by: Steph
from El Mirage, Arizona
I received this unit as a gift last Christmas. It worked great for 11 months, then it started to malfunction. The unit just stopped working at times and would shut off. Other times it sounded like it it was working as I could hear the water boiling and being pumped but nothing would happed. Sometimes when it worked, it would dispense the incorrect amount of water (less than desired). So I called tech support and they had me try several procedures (clean/flush unit with distilled vinegar) but still no luck getting it fixed. They politely agreed to just send me a new unit at no expense to me. Although I will have to send a piece of the old unit (the K-Cup holder) back to them as confirmation of ownership of my current unit at my expense. That seems fair to me. Over all I am please with the unit and for something that is "mass produced", I have come to expect issues here and there from these type devices. So therefore, I rated it 3 out of 5 stars. I would have rated it 5 stars if I hadn't encountered this issue. Their customer support was very good and understanding. So, I'd recommend this unit or others from their product line. The company seems to be good with their warranty and support. That's my two cents… Hope this was helpful to anyone thinking of buying this unit.
Pros: Easy to use, Flavor Options, Multiple Settings, Stylish
Cons: Didn't Last a Full Year
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Wonderful!!!!
on December 23, 2010
Posted by: crazyhorse6982
from Desoto, MO
Verified Purchase:No
I have had this brewer for 3 years without a problem. Today the plastic part that holds the top piercing pin broke. I went ahead and turned in my points and ordered the Platinum Brewer. We can't be without this brewer, it is wonderful. When my husband first saw it, he complained about all of my gadgets that I order. After the first cup, he was sold!! He uses this for about 10 cups of coffee a day, and I love the teas. No longer do I have to make pots of coffee in the morning-now we can each get our own. He prefers stonger coffee, and I prefer the weaker flavored ones. Now no compromising, we both get what we want. He swears the coffee is better than the expensive coffee shops. Every cup tastes fresh ground. You won't be sorry with one of these brewers!!!
Pros: Easy to use, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE LOVE LOVE!!!!
on December 23, 2010
Posted by: Richelle
from Pittsburgh, PA
Verified Purchase:No
I love this machine. It seems expensive but it isn't This gives you the coffee house coffee with out draining our bank account. I'd spend up to $4 on coffee but now it's less than a dollar a cup. Best Christmas present EVER!!!!!
Pros: Easy to use, Durable, Multiple Settings, Coffee house taste, Accommodates All Cup Sizes, Stylish
Cons: Only brews 1 mug per kcup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee from home!!!
on December 24, 2010
Posted by: B.B.
from Jamestown, PA
Verified Purchase:No
I love to go to my local coffee shop frequently. No more! I can get coffee that taste just as good, if not better. This machine is easy enough for my 13 year old son to make me coffee. I enjoy iced coffee and teas, now I can make everything I enjoy with one machine. I can not believe I ever lived with out my keurig, and never will again!!!
Pros: Stylish, Accommodates All Cup Sizes, Easy to use, Durable, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I would buy this product again and again
on December 24, 2010
Posted by: Mudster
from Memphis, TN
Great product, and large selection of K Cup Coffee to chose from.
Pros: Durable, Accommodates All Cup Sizes, Multiple Settings, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com