Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6 out of 5
3.6
(2,139 Reviews)
Open Ratings Snapshot
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product. 
(
1,445 out of 2,072
)
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Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1 out of 5
1
Machine Broke After Just Two Years
on June 8, 2013
Posted by: Zildjianman
from Denver, CO
Verified Purchase:No
I have always maintained the unit and used the filter system and it still quit brewing after just one year. I had a Mister Coffee maker for over 10 years and it only cost $29.00.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
I would buy this product aganin.
on June 14, 2013
Posted by: Lady Di
from Monroe, WA.
I have had this one for over a year. I have had no problems with it. The coffee is great. The machine is quiet and has multiple cup sizes to work with. I would definitely buy this coffee maker again.
Pros: Durable, Accommodates All Cup Sizes, Multiple Settings, Easy to use, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
would absolutely by this again!
on July 14, 2013
Posted by: Nurse Didi
from Iowa
Hardest issue I have is finding a place to store the Kcups...limited counter/cupboard space.
Pros: Accommodates All Cup Sizes, Easy to use, Fast, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great brewer!!!!
on July 30, 2013
Posted by: HighTech
from South Texas
Verified Purchase:No
Love it and I am sure you will too.
Pros: Stylish, Durable, Fast, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love It
on August 5, 2013
Posted by: Les
from Oklahoma
Verified Purchase:No
I love that this one has a filter for tap water. other wise it would get even more expensive to buy filtered water. yes, it is a little pricey, but they all are pricey... win some lose some.
Pros: Durable, Stylish, Easy to use, Multiple Settings, Fast, Accommodates All Cup Sizes, Filter For Tap Water
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Our first Keurig
on August 7, 2013
Posted by: Ed and Robin
from Grandview, WV
We decided to try the Keurig after our 10+ year-old drip coffee maker died. My wife isn't a big coffee drinker but does like the variety of flavored versions. I work from home so being able to make a single cup when I want it, the way I want it, is a selling point. I like coffee and tea (hot or iced) so the new Keurig is sort of an experiment for us. Yes it is an expensive purchase compared to a drip coffee maker but the variety of drinks and speed of use is what sold us. I use Britta filtered water so I hope that helps to minimize mineral deposits in the unit. I will go through a cleaning cycle soon to see if anything develops. Hopefully this will be a good purchase for more than just a few years - so far we haven't regretted the decision.
Pros: Fast, Easy to use, Multiple Settings, Accommodates All Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great unit , works well
on August 17, 2013
Posted by: Magic Man
from Greensboro, NC
I use this at work in my office. I use it Mon-Fri. I have owned it for 3 years and it works every time. I do use Le Bleu water only so that may help. The coffee is always good and I still like trying new ones. It is NOISEY. The tank should be bigger. I wish it had a 12oz setting. I would recommend.
Pros: Durable, Easy to use
Cons: Noisy, Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
good idea - needs work
on January 21, 2014
Posted by: love my coffee
from westchester county, new york
I am an everday coffee drinker - love the idea of the keurig but, it does not always perform well. Water level for a cup of coffee is less than for a cup of tea. Sometimes it doesn't draw the water from the reservior and makes loud noises. Can't find the vinegar to descale it.
Pros: Fast, Easy to use, Multiple Settings
Cons: Noisy, At Times Doesn't Work, Doesn't brew a full cup
Written by a customer while visiting keurig.com
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