Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Returning product
on October 22, 2010
Posted by: Jan
from Glendale, AZ
Verified Purchase:No
When using the filter unit you get a cup of coffee that's half water and half coffee. The pressure switch that seems like it set too low. It pumps and stops and for a 10 oz setting you get 6 oz of coffee. Then it times out. Going back to the store.
Pros: Does make a good k-cup
Cons: Leaks water when use own
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Very Disappointing!!
on October 25, 2010
Posted by: Bifferba
from Saranac Lake NY
Verified Purchase:No
I have been thru 2 since last christmas. When they work they are the best!! Unfortunately they don't work well for long. Trying to get help from customer service is, to say the least, frustrating. It's not like they are cheap!! I'm a 4-5 cup a day coffee drinker, by the time I buy the K-cups it's an expensive habit!! I'm going back to my Mr. Coffee, I refuse to buy another at almost $200.00 my husband will kill me!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
We love this coffee maker!
on October 24, 2010
Posted by: James
from Ponchatoula, Louisiana
Verified Purchase:No
We love this coffeemaker! We had bought one for Christmas 2009. Had it for 7 months and it went out Called Keurig and they replaced it. The replacement went out and they sent another. This one is the best. No problem so far. This company has a great customer service department bar none. We know sometimes that duds happen even to great companies like Keurig. (just check out the automakers, I mean really) WE will always have a Keurig maker. I am checking out the other Keurig coffemakers now and will buy one for a family member as a gift.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
LED Went Bad - Again
on October 28, 2010
Posted by: The Hopsta
from Savoy, IL
Verified Purchase:No
My first Keurig Special Edition died a year after I got it. The LED screen went crazy, and I could not brew any beverages. Customer service sent me a brand new Keurig Special Edition. I was happy to get a replacement, but sad that my old brewer went to the landfill.Two years later, my LED has gone blank. It still makes beverages, but for how long? The brewer is in end times. It is out of warranty too.I really enjoyed the convenience of the Keurig. I like not having a mess to clean up and that I don't have to remember the magic amount of coffee to use. The work is done for me.I hope customer support will do something for me. Either way, I will probably buy the Mini brewer. It has no LED. Maybe it will do a better job for me.
Pros: Convenient, Fast
Cons: LED Not Durable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
variety is the spice of life
on October 31, 2010
Posted by: DiDi
from Delaware County, PA
Verified Purchase:No
over two years old, no problems, no maintenance, used everyday individually and on weekends for family gatherings.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love this brewer
on October 31, 2010
Posted by: Coffee Drinkers
from New Jersey
This is are second coffee brewer the first one the display screen stopped working. [...]
Pros: Great, Choises for coffee
Cons: Noise somtimes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Dependable
on November 1, 2010
Posted by: Designs by CM
from Elkton, SD
We've now had this machine for well over a year. Never a problem at all with it. We even moved, and thus so did it, and it has never had a problem and keeps working just fine. We make on average a couple cups of coffee per day.
Pros: Delicious
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE!
on November 2, 2010
Posted by: ashley
from dallas, tx
I love this brewer. I bought the mini at first for college use and I tested it out and absolutely hated it. The timer makes the machine go off, and it takes too long to make a single cup of coffee. I returned it, bought this one, and I have no complaints. I absolutely love it!
Pros: Durable, Easy to use, Convenient
I would recommend this to a friend!
Written by a customer while visiting keurig.com