Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
it's okay...
on December 15, 2010
Posted by: coffeequeen
from albany, ny
i love my keurig like no other, but this is the loudest piece of machinery that is not a an 18 wheeler. it shakes the surface it's on so much i've had a mug vibrate off and shatter...i can't keep anything on the surface anymore. i definitely cannot make myself coffee while my roommate is sleeping because even the people next door could probably hear it. makes good coffee instantly, but so incredibly, painfully loud. i have tried a bunch of different surfaces, materials, tables, etc. and it does not dull the sound at all. i would recommend this to others but be prepared for some noise.
Pros: Stylish, Easy to use, Multiple Settings
Cons: Noisy, HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
CAN'T LIVE WITHOUT IT
on December 12, 2010
Posted by: mysharona52
from Hilo, Hawaii
I simply love my Keurig, and am lost without it. It is convenient, easy to use, and brews great coffee. You have so many choices of K-cups, you have to try all to find your favorites. (Newman's Own and Green Mtn Sumatra) My praise goes out to Keurig Customer Service. My Keurig was not pulling water from the reservoir into the machine to brew, they talked me thru different trouble shooting and when that didnt work, they promptly sent me another machine. Polite and efficient Customer Service. Thank you.
Pros: Multiple Settings, Stylish, Easy to use, Accommodates All Cup Sizes
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My Keurig is 5 yrs old, still great!
on December 12, 2010
Posted by: VJOA
from Newport Beach, CA
Love my Keurig! No muss, no fuss. Use everyday, perfect for my 1-cup per day habit. No waste, no grounds and no pot to clean. Great for serving several people who may want decaf, flavored/regular or just hot water for tea. Have had my machine for 5-yrs. No issues, works great!! I do not remove the water reservoir to fill, I fill it with a pitcher using tap water. Descale once per year & clean out top puncture needle w/paper clip regularly. I use Tully's Coffee K-cups from a Tulley's retail location near me. Love the flavor. Thanks Keurig!
Pros: Accommodates All Cup Sizes, Convenient, Easy to use, Stylish, Multiple Settings, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stops Working Soon
on December 10, 2010
Posted by: Josh the Drinker
from Houston, TX
We bought one for small office and one for home. Both only spit out a little water soon after using, then you need to keep restarting until your cup is full. JUNK. As far as the merchants responce to another reviewer - "UL listed and should be used as intennded" - Well that is why we will not replace with this Brand. As if the guy was trying to use it to make Gumbo..
Pros: Stylish
Cons: Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome!
on December 10, 2010
Posted by: Love'n It
from Ofallon, IL
Great for guest and house guest. Everyone has different taste buds and the Keurig accommodates all of them with a great selection of coffees, teas and hot coco. No more heating up entire tea pot of water for just one cup of tea/coffee.
Pros: Easy to use, Multiple Settings, Stylish, Accommodates All Cup Sizes, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Junk. Junk. Junk.
on December 10, 2010
Posted by: Annoyed consumer
from CO
Buying my Keurig B60 was an ENORMOUS waste of money, as the machine clogs with EVERY USE. I have descaled the machine. I have utilized the paperclip solution which, I now have to utilize EVERY TIME I attempt to brew a cup of coffee. The B60 is NOT a timesaver, or a wonderful addition to my day. It is in fact a huge headache as I walk into the kitchen each day and wonder, "Is it going to function this time?" The answer is usually 'no.' The Keurig B60 is a piece of junk that will not be wasting space on my countertop any longer.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Clogs CONSTANTLY, Fragile, Clogs WASTE K-cups
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
On my third machine but stilll LOVE IT!
on December 7, 2010
Posted by: CoffeeLoverNut
from Detroit, MI
Got my first Keuring as a gift and after about 8 months the machine started to leak water all over the counter. When I called the customer service line they were wonderful! They tried to help every step of the way. Sent me my replacement machine, as mine was still under warranty, and THAT machine was defective! Called the helpline again and once again they were fabulous - apologized and sent me a third machine. That one is only a day old and is making wonderful cofee again. I don't have any concerns if there should be a problem with it however, the call center is great! I absolutely love my coffee and so does my husband. I am thrilled that my Kroger store is selling Keuring cups as well. Our favorite is Donut House, especially the travel mug size K-cups.
Pros: Easy to use, Accommodates All Cup Sizes, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
cup sizes
on December 7, 2010
Posted by: baitmaster
from las vegas
If I would have noticed that the Special Edition doesnt make a 12 oz brew, I would have bought the Platinum. Tried the Decaf blend, best D i have ever tasted. Still trying varieties, but so far all excellent. Look out [...]!
Pros: Easy to use, Multiple Settings, Stylish, Tried a Decaf blend best
Cons: Need bigger cup size, Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com