Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Buyer beware!
on May 2, 2010
Posted by: JanetS
from Enfield, NH
We have bought 2 units for our use over the past 4 years. Both models have been extremely noisy. My husband did call the company about the noise/vibration and was told it was normal. We have friends that own one and theirs are not noisy. We bought for our daughter/son-in-law (same model) for Christmas. Theirs is quiet. What is the secret to get a machine that doesn't make such a racket?? We would love to purchase one for your new camper, but are real hesitant to by a third one for our own use. Any clues for picking out one that is quiet???
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
AWESOME!
on May 3, 2010
Posted by: tea please!
from Amarillo, TX
Verified Purchase:No
I am not a coffee drinker so I really have no use for coffee machines. With the Keurig I can drink tea or hot cocoa or just boil water. While my husband gets to drink his cup of coffee in the mornings! I love hot tea, so when I tried the tea's I absolutely loved them. It didn't take 5-10 minutes to boil the water for just one cup of tea. They have a great variety of brands and types. I highly recommend the machine! A great gift! Not only am I happy but now my husband and I both are happy!
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Losing Faith
on May 5, 2010
Posted by: Anonymous
from Denton, TX
Verified Purchase:No
I have had this special edition since Christmas 2009 and I loved it the first two months of owning it. It worked flawlessly, but then it started having problems that only got worse. It is very unpredictable as to when it will work out not.
Cons: Complicated, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Worked like a dream...for about 6 months
on May 5, 2010
Posted by: Armbird
from Vermilion Alberta Canada
It was a welcome and convienent addition to the family. Unfortunatley after approx 6-7 months of regular usage, using only good bottled water in it, it has began to fail. It will not pump water from the holding tank anymore and shuts off after a minute...(this seems like an epidemic according troubleshooting forum's) I really hope Keurig will repair or replace it...if not...no problem, I will just buy something else similar and see how that machine holds up...but i really love the Keurig, so I hope it's problem is easliy and quickly rectified.
Pros: Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I would buy this again. Love it
on May 9, 2010
Posted by: mich
from Miami, Fl
Verified Purchase:No
I use it all the time. My 10 year old uses it everyday
Pros: Durable, Stylish, Accommodates All Cup Sizes, Multiple Settings, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I'm buying them for my family members!
on May 13, 2010
Posted by: Irish Quilter
from Harrisburg, PA
My husband and I use the Keurig everyday. He has his tea and hot cocoa and I have my coffee in all the wonderful varieties. The Keurig has been incredibly dependable. I have had no problems, and we have used it everyday for the past 6 months. My mother-in-law has one now, and guess what I am getting my step-father for Father's Day! Finally! He will have a great cup of coffee!
Pros: Durable, Easy to use, Accommodates All Cup Sizes, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Not recommended
on May 20, 2010
Posted by: Anonymous
from Washington, DC
Buy a Flavia. The Keurig sounds like a Russian tank when brewing. Keurig help desk was no help. If it is necessary to use a placemat to quiet it, then they should have included one with the unit (and that doesn't help either, by the way). My Cup accessory doesn't work. No matter what grind I select at the store from coarse to expresso, the Keurig rains water all over the cup and the coffee is weak, because all the water is not funneled through the coffee.
Pros: Multiple Settings, Easy to use
Cons: My Cup accessory poor, Did I say NOISY, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT!!
on May 24, 2010
Posted by: Anonymous
from CT
I use my Keurig everyday! I love it! I hated cleaning my coffee pot, now I don't have to!
Pros: Durable, Stylish, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com