Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Nothing but headaches
on December 29, 2010
Posted by: mooshie
from Geneva, NY
My husband and I bought this product on Valentines Day 2010 after a friend recommended one. After 6 months of use, the pump started going... wouldn't pump water, maybe got a 1/8 to 1/4 cup of coffee if we were lucky (this was after regularly descaling), until the pump completely burned out. Called Keurig in late November and they sent us a new one. After two weeks, it did the same thing. Called again, and they sent us a another new one. We received this on Christmas Eve, and right out of the box it gave us problems. We have to unplug for the first cup and now it drips to get very little coffee and forever to get that. Called customer service AGAIN (lost count as to how many calls I made over the month of December) and they are upgrading us to a Platinum. Will see if this works any better. This will be our 4th Keurig in 10 months. If this one doesn't work, we will be going to a different manufacturer.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Stylish
Cons: Short life span
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
I absolutely ADORE my new Keurig!
on December 28, 2010
Posted by: Danielle
from Manitouwadge, Ontario - Canada
I absolutely adore my new Special Edition Keurig, so far there is nothing negative I can say about it. Thank you.
Pros: Stylish, Accommodates All Cup Sizes, Durable, Did I mention EASY to use, Multiple Settings, Easy to use
Cons: Have not found any yet
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
In Love!
on December 28, 2010
Posted by: Paislie
from Greenville, SC
In love with my new keurig!! so much easier to use a k-cup than to brew a whole pot of coffee and toss it out. the variety of coffee is outstanding and it is all delicious! i havent been able to narrow it down to my favorites - there are so many! wonderful for get-togethers so everyone can choose what they want instead of just drinking the one kind! everyone loves it! i love my keurig!
Pros: Easy to use, Multiple Settings, Auto brew, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great Machine
on December 28, 2010
Posted by: Bert
from Pembroke Pines, FL.
I drink an average of 4 to 6 cups a day. Never have I had a problem brewing a cup. It would be nice if it could fill a whole travel mug. Easy to use my, daughters can brew me a cup.
Pros: Easy to use, Works Well, Durable, Never gives me trouble
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
love the simplicity of making coffee
on December 28, 2010
Posted by: Retired Navy Coffee Drinker
from North East TX
love the easy way of making coffee now. No more waiting for a pot to get brewed if I forget to set up a pot the night before. Can have a cup within a minute of waking up. (would place it next to the bed but my wife would probably not like it there) Trying the various K-cups.
Pros: Stylish, Easy start up, Easy to use, Accommodates All Cup Sizes, Durable, No more cans to buy, Multiple Settings
Cons: Limited Cup Sizes, Doesnt keep settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love my Keurig
on December 28, 2010
Posted by: Kathy
from Centerville, Ohio
I received this from my husband for Christmas and I can't wait to get up in the morning to use this machine!. I love flavored coffee and my husband does not so this is absolutely perfect. I will never have an ordinary coffee pot again. Best part-no cleaning and no filters!! Thanks for a great product. Don't hesitate to purchase.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I LOVE mine.....
on December 28, 2010
Posted by: Mom of 3
from Butler County, Pa
I really wish I would have researched these more before purchasing the B70 model, I like bigger cups of coffee and the biggest I get is a regular size cup....but, I really like the multi choices of coffees, teas & hot choco...our whole family can use it, even Our children ages 11, 8 & 5....
Pros: Multiple Settings, Easy to use, Stylish
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awsome cup of Coffee
on December 28, 2010
Posted by: 2112rush
from Atlanta, Ga
I will never buy coffee from a boutique shop again if I can help it. This unit makes the most consistent, artifact free purest tasting coffee I've EVER had. I drink coffee black, 1-2 cups per day. I was given this as a gift and I can't say enough. If your looking at the cheaper models spend the extra $30-$40 bucks for the programming and tank option. I thought the programmability would not be neccesary for me but I found that the unit keeps water heated all day if you don't program it to turn off. The lesser expensive models either keep the heater on 24-7 or you have to wait for it to heat up every time (4min). I would recommend this to an enemy. BUY one of THESE.
Pros: Multiple Settings, Durable, Accommodates All Cup Sizes, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com