Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
"I Love It"
on April 14, 2010
Posted by: Anonymous
from Buncombe,Illinois
Verified Purchase:No
The first wk I received this product it wouldn't pump water. I called and they told me to stick paper clip into both blades and run up as far as possible. Then run plain water through couple times. That worked. If you leave K-Cup in chamber its stops up the blades with coffee grounds. You need to run plain water through couple times to clean blades.
Pros: Easy to use
Cons: Stops Up
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Won't stay on
on April 14, 2010
Posted by: jmoffittmommy
from Salem, NY
Verified Purchase:No
We have wanted one of these coffee makers for some time. We finally bought one and love the convenience. We are disapointed however that it keepps shutting itself down. It doesn't draw the water in when it should and it shuts off. Also sometimes it doesn't brew the right size cup of coffee. I am bringing this brewer back to [...] in the morning. I hope they will replace it and the new one will work right.
Pros: Accommodates All Cup Sizes, Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Have now bought 5!
on April 16, 2010
Posted by: Legal Beagle
from Florence, AL
Bought one for myself, then for a friend, then one for the office, one for my parents, and finally, one for a satellite office. The k-cups provide something for everyone, and there is no wasted product or water. The only complaint is that when I registered the 2nd - 5th brewers, I was told I did not get the bonus K-cups when I placed an order. This is not spelled out in the offer.
Pros: Durable, Accommodates All Cup Sizes, Stylish, Easy to use, Multiple Settings
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it - no problems at all!
on April 16, 2010
Posted by: Anonymous
from Michigan
Verified Purchase:No
I got mine about 2 years ago and use it daily, if not multiple times daily. I have had absolutely no problems with it. None. I love it. Some people are complaining about the cup sizes? We use a big mug and simply brew 2 medium cups, using one Kcup for each run. Pretty simple. Makes a super easy great cup of coffee. If they made it in a 24 ounce size the Kcups would have to be larger or you'd just get hot water!! Even using 2 Kcups per mug it's still much cheaper than purchasing pre-made coffee from the local cafe. We love the convenience & ease. Will buy another when (if) this one dies!
Pros: Stylish, Multiple Settings, Easy to use, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
One year later and still happy
on April 17, 2010
Posted by: Anonymous
from Syracuse, NY
Just came here to buy a brewer for my parents, as they like the one I have. Surprised by the negative reviews so I thought I would leave a positive. I've had the Special Edition for a full year now and have had no problems whatsoever. Feel bad for the folks that have had issues, but I feel the vast majority of consumers are satisfied (they just don't leave positive reviews)
Pros: Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Finest Coffee Maker We Even Owned
on April 17, 2010
Posted by: Joe the Money Man
from Fountain Hills, AZ
Verified Purchase:No
It doesn't get any better than this coffee maker. The coffee is the best we have ever tasted and the choices of flavors is unlimited. We would by another one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE LOVE LOVE IT!!
on April 17, 2010
Posted by: Shari
from Finleyville PA
Have had mine for 2 years and it is still going strong! Besides the obvious use for coffee/tea, it is great if you need some hot water!
Pros: Multiple Settings, Accommodates All Cup Sizes, Durable, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Good but didn't last
on April 18, 2010
Posted by: Tim of Sudbury
from Sudbury, MA
I purchased the Keurig Platinum B70 on March 18, 2009. It failed on April 19, 2010, one month out of warranty (of course!). Overall I would have rated this product very good if it had lasted.
Pros: Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com