Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Questionable Quality
on December 29, 2013
Posted by: Twice Fooled
from Minneapolis, MN
Purchased our original B60 Model 30 months ago. First one stopped working exactly 12 months later. Keurig sent out a refurbished replacement. This one lasted 18 months and now is again not working. For the money one pays for a coffee maker you would think the quality would be better. Not sure if I will go this rout again.
Pros: Fast, Easy to use
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Can't get much better than this!
on December 29, 2013
Posted by: Jen
from Mesa, AZ
The overall unit is great, but, the handle seems like it would break if you have a heavy hand or not careful, or have a man who will slam it down, if the handle was metal, I would like it much better...............otherwise no complaints
Pros: Accommodates All Cup Sizes, To Bad It's All Plastic, I Love My Keurig, Coffee tastes great, Easy to use, Fast, Stylish, Got It For Christams, Thanks Mom, Multiple Settings, Really Convenient, Handle Will Break Easily
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
disappointing
on December 28, 2013
Posted by: Percy
from Navato, Calif.
Water goes thru coffee grounds too fast to make a good up of coffee, using own coffee messy, time consuming, difficult to grind grounds fine enough, k-cups are polluting,---- can't recycle plastic because it is filled with used grounds, can't recycle coffee because it is in plastic. Takes longer to make 2 cups of coffee than in a regular coffee maker. Keurig coffee VERY expensive! I was given this product as a gift and not compensated in any way. I am now in the position of thanking a dear friend for a gift that I think is a mess.
Cons: Complicated, Pricey / Poor Value, Noisy, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Overpriced, does not work correctly
on December 28, 2013
Posted by: C Drinker
from LB CA
Makes watery half cups of coffee. Back of machine gets scary hot and it alreadt takes too much space and I cannot set anything next to it. Unable to fix settings.
Cons: Noisy, Pricey / Poor Value, Makes Watery Half Cups Of, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it, you won't have one cup!
on December 27, 2013
Posted by: Early Riser
from Grapevine, TX
Bought the K-65 So I could set the timer. No more waiting! My son likes it for the fresh iced tea.
Pros: Durable, Fast, Multiple Settings, Accommodates All Cup Sizes, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on December 27, 2013
Posted by: CM
from USA
I love that it's BPA-free. The water filter is nice. I reuse the K-cups to cut down on plastic waste. Just remove the foil from a used K cup, empty and rinse it, add coffee grounds (leave 1cm empty at the top), cover with tin foil (pinch under rim to seal). The hole in the bottom of the K cup fits over a peg at the back of the K cup holder. Place hole over peg, close, and brew! Saves money and the environment. The same K cup can be reused several times.
Pros: Durable, Multiple Settings, Easy to use, Fast, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
wonderful
on December 24, 2013
Posted by: me
from tn
different drink every time without the waste
Pros: Stylish, Easy to use, Fast
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Very convenient. I love it!
on December 23, 2013
Posted by: Just Jeannie
from Wheeler, Texas
I actually have the Special Brewer B60 and I just love it. I bought one in May 2011 and used the Keurig descaler on it about 3 months later. Evidently the descaler was not up to Keurig's standards. They sent me an email, sent me a new Brewer with instructions on sending the other one back. I have had this one for 2 years and 5 months. Only problem we have is that the whole that goes into the pump under the reservoir gets stopped up once in a while. I just run a plastic toothpick around it and it goes back to working. I am a tea drinker and my husband is a coffee drinker. We make 4-6 cups a day. I love that I can use it for hot chocolate and iced tea. We live in an area with hard water and filtered water is a must but even with filtering the water out of the frige there is still some scale that accumulates on the reservoir but still no problems. I don't descale it with vinegar as often as I ought too but it does get vinegar about every 6-8 months. Still no problems. We have had other brewers in the past that have not lasted but a year or two, even with filtered water. I love the convenience of a k-cup and the instant cup of coffee. I would like a bigger cup size but that is remedied by using the large first and then the small cup size. If the coffee is not strong enough, I suggest getting a stronger brand of coffee. We do not like our coffee or tea super strong. We hardly ever shut our brewer off and it still powers just great. It is a little noisy but then we have had drip and percolators that have been louder. It is a long ways from the bedroom so the noise is not a problem. I am fixing to buy the platinum brewer because of the larger reservoir and the large 12 oz cup size. We often use travel mugs and the 12 oz size cup would be a convenient feature. The older Keurig will go in the RV. I did register my Keurig and buy most of my K-cups from Keurig. So the platinum will be half price with my points. I love that fact and when I get some more points built up I will probably buy the small one to take to the timeshare condo. I also like the wide varieties of flavors you can get with the K-cups. I like the hot chocolate, the chai latte, cappuccino, Breakfast teas, and the iced tea flavors. Mainly raspberry and sweetened. I do tend to add sugar or sweetener t them because they are not quite sweet enough for me. My husband only drinks coffee, the medium robust. I also use tea bags with mine, especially for the Earl Grey Victorian Black Tea that Celestial does not make in a K-cup anymore. I was very disappointed that they did that but that was not Keurig's fault. I also bought the My K-Cup with 2 extra filters so if one of us runs out of a tea or coffee, we can use grounds. I could probably rave about this all night but I guess I will stop now.
Pros: Easy to use, Durable, Fast, Multiple Settings, Wide Varieties Of K-cups
Cons: Limited Cup Sizes, Reservoir Not Large Enoug, Reservoir Hard To Clean
I would recommend this to a friend!
Written by a customer while visiting keurig.com