Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
Love this machine !!!
on March 22, 2010
Posted by: On the go
from Hartford, CT
received machine as gift for xmas in 2009. Have had no problems with it, other than my own stupid mistakes when I first got it. Love it so much we now each have a mini brewer for work. And just recently ordered the Platinum for an upgrade, and more flexibility. I recommended it to a friends and family members. My MIL and FIL now have one as well as friends at work.
Pros: Stylish, Easy to use
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
on my third brewer in 5 months?
on March 22, 2010
Posted by: Kim the coffee drinker
from Loveland, CO
I got my first Keurig 5 months ago because my old coffee maker died on me and I had tried my parent's Keurig and thought it would be a nice change up. Love the convenience and speed of the coffee plus the great taste. After 4 months it stopped working,so I took it back to the store that I bought it from and they exchanged it. This one worked for less than 3 weeks and died this morning. Unhappy going to work this morning without my coffee! Will either take it back to the store or go through the company for a replacement. Keurig is a good product and I really want it to work but a bit discouraged and nervous about getting another one...I want to give it a higher rating and hope to be able to some day. But not at this point in time. Sorry!
Pros: Easy to use, Multiple Settings, Stylish
Cons: Fragile
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
My Favorite Toy
on March 23, 2010
Posted by: Java Junkie Tra
from Eastern PA
I love this coffee machine - though it can get expensive for coffee junkies (K-Cups are not cheap) I had my brewer for 13 months, it is no longer working. (Sadly) I would love something more durable and economical - This truly is easy to use and it is perfect for people with different tastes. You can literally have any flavor coffee you'd like. Great ideas for the coffee world, it just needs some tweaking.
Pros: Multiple Settings, Stylish, Easy to use
Cons: Expensive, Noisy, Doesn't last long
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Ever
on March 23, 2010
Posted by: Jann
from Chicago, IL
Verified Purchase:No
I've had a Keurig for two years and wouldn't be without it. I recently bought the Special Addition because my first one was so noisy I couldn't take it any more. The Special Addition is so quiet I go to push the button again because I think it's not working. Will never use any other coffeemaker but Keurig. K-Cups are easy to purchase and I just ordered the new Revv. Can't wait to try it with my coffee house creamer. I'm a big mug person so I'd like to see a 12-16oz cup size. That would be great for the larger mugs and travel cups. I like Kuerig so much I bought three family members the mini personal brewer. They loved it.
Pros: Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Best purchase I've ever made!
on March 24, 2010
Posted by: Coffee Couple
from West Palm Beach, Fl
We are on our third brewer. My wife and I wore out the Elite Brewer so we purchased the Special Edition Brewer. Best purchase I've ever made. We did have a couple of small problems with the Special Edition but when I called Customer Service they were more than helpful. I had broken the K-cup holder and they shipped me a new one free of charge! AWESOME BREWER, AMAZING CUSTOMER SERVICE! If you don't own a Keurig, you really owe it to yourself to go buy one!!!!
Pros: Stylish, Easy to use, Durable, Multiple Settings
Cons: Limited Cup Sizes, HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Makes an Awesome cup of coffee
on March 24, 2010
Posted by: Soko the coffee guy
from Lethbridge, Ab, Canada
Verified Purchase:No
This makes an awesome cup of coffee. And if you want hot chocolate just put the cup under and run the machine with no cup in it and you have instant hot water.
Pros: Durable, Accommodates All Cup Sizes, Stylish, Multiple Settings, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Reliable but Loud
on March 24, 2010
Posted by: Anonymous
from Indiana
Noisy! But works great!
Pros: Easy to use, Accommodates All Cup Sizes, Durable
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
This Brewing System is AWESOME!!
on March 25, 2010
Posted by: Anonymous
from Largo,FL
I use this product at home and at work several times a day. The one at work is in use constantly for eight hours a day by over 50 people and it wroks great everytime. The one at home is used everyday and we had one problem and it was solved over a simple phone call.What an awesome product and a great support team to go along with it.
Pros: Not as loud as I thought, Durable, Stylish, Multiple Settings, Easy to use
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com