Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
4
Best Coffee Pot I ever owned
on January 16, 2011
Posted by: Firechair
from Sedro Woolley, WA
my brewer is 2 1/2 years old and has been very reliable. I have noticed the brewing time has gotten alot slower over time though.
Pros: Durable, Stylish, Easy to use, Multiple Settings
Cons: HARD TO CLEAN, Travel mugs dont fit wel, Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
A great coffee maker for home
on January 15, 2011
Posted by: Bill
from Lawrence, KS
My wife used to make a pot of coffee in the morning an hour before I got up. By that time the coffee was bitter and far from the fresh cup an hour earlier. My wife and I do not drink our coffee that quickly, so making a full pot on the weekend was a waste as well. With a single cup maker every cup is fresh. This is our first single cup maker and I can not imagine features that would make it that much better then this brewer. You can program this brewer to turn on and off at a specific time of the day. You can also program it to turn itself off a period of time after you turn it on. If you don't want to program it, turn it on and off as you want to use it with a single button. It heats up quickly and if you turn it off and then turn it back on 20 minutes later, it heats up almost immediately. This has been a great addition to our kitchen.
Pros: Always a fresh cup, Stylish, Easy to use, No wasted coffee, Fun, Durable, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I LOVE COFFEE
on January 15, 2011
Posted by: TONY
from 12901
Great coffee at a good price. Nice choice of K-Cups at local BB&B store. You can adj temp. but I do like my coffee very hot and sometimes I will heat it in the microwave oven after brewing. The rest of the family thinks the temp. is fine. If my machine were to break I would pick up a new one within hours.
Pros: Durable, Multiple Settings, Stylish, Accommodates All Cup Sizes, Easy to use, There every day for you
Cons: Temp could be hotter
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
Have trouble with my new Keurig
on January 14, 2011
Posted by: Veronica
from Albuquerque, NM
I received this coffee maker for Christmas. Worked great for a week and woke up looking forward to a quick cup of coffee when it began acting strange. Sounded like it was warming the water, but no water ever came out. Never a good thing when something breaks after a week. Haven't decided if this was a fluke or not.
Pros: Easy to use when it works, Nice looking, Easy to use, Stylish
Cons: Doesn't always work
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
A little money up front saves me a ton!
on January 13, 2011
Posted by: Coffeedude
from Grand Rapids Michigan
I love my brewer because it saves me a lot of money. Though the machine is not cheap, and it seems expensive to buy pods for the coffee, I do NOT spend $3-4 per day at the coffee shop. I used to buy a large coffee twice per day, at about $2.00 a cup. With the K-cups costing me about $0.50 a cup when I buy through Shoffee.com, I am saving a ton!!I have had my brewer for about a year, and it started acting up on me about a month ago. I tried de-scaling it, however that did not help. More water ended up in the tank then in the cup. [...]
Pros: Stylish, Multiple Settings, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
not happy at all
on January 12, 2011
Posted by: Joe
from Hanover,PA
Good cup of brew when it works.got this brewer the first week of December.second day you pushed the button.and it did't do any thing.open k cup holder and closed it again,hit button again,got small amount of brew ,next time I did it, it made a large cup that I wanted.called Keurig,they told me to clean out the holes,so that did't do anything.I kept messing with this thing a few weeks.called Keurig again,so there sending me a new brewer.but she made it to sound like this one could be like the old one.the unit is fine if you don't turn it off.if I have the same trouble with the new one,like the old one it's junk
Pros: Makes good brew
Cons: Fragile, Limited Cup Sizes, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
do not recommend
on January 12, 2011
Posted by: chris
from sussex, nj
i am now on the 4th brewer, the first two started brewing partial cups around 4 oz for the 10 oz settinf, and then just stoppped working, the third wouldnt even brew at all . IF YOU BUY FROM THE STORES AND NOT KEURIC TAKE IT BACK RITE AWAY, KEURIK WITH NOT DO A MONeY BACK GUARANTEE, DONT WAIT GET RID OF IT.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Maker
on January 9, 2011
Posted by: Island Mama The Tax preparer
from Placerville, CA
This is just great. Since it is only me in my office then I can choose the flavors I want. It is good that I can get a fresh cup of coffee or tea when ever I want, even if it is late at night.
Pros: Durable, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com