Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Do I have bad luck?
on January 26, 2011
Posted by: Jenna
from Rumson, NJ
This is the second Keurig I have personally owned, I received my "Special Edition" as a gift, as I have given my first "Platinum Brew" to my grandmother. I am experiencing the same problems with the "Special Edition" as I did with the "Platinum Brewer." In both instances, all the cup sizes were way under brew than they should have been. The brew size seems to be 1/2 or less than half of the size that the specifications have listed in the manual. I'm disappointed, however I will say that the first experience I had with Keurig Customer Service was beyond my expectations and they ensured that I received a new replacement machine to fix the problems I was having.
Cons: Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Best Purchase EVER!!
on January 25, 2011
Posted by: Darlyboo
from Conroe, Texas
It took some convincing to get my husband to purchase our keurig, but once he did he was hooked. We rarely drank coffee before since there are only two of us and it's too much trouble making a whole pot. We never knew if we were adding enough coffee grounds and then messing with the filters ugh it was a pain! This way we both pick the favor we want and each get a perfect cup. I have now convinced several friends and family members to purchase one as well.
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
THE BEST CHRISTMAS PRESENT !!
on January 23, 2011
Posted by: GRAMMYJ
from GROVE CITY, OHIO
THIS IS THE BEST COFFEEMAKER AROUND.THE KCUPS ARE A LITTLE EXPENSIVE, BUT I BOUGHT ONE OF THOSE SOLOFILL CUPS.I STILL LIKE THE WIDE VARIETY THAT THE KCUPS HAVE TO OFFER.I WILL CONTINUE TO DO BOTH THE KCUPS AND MY OWN COFFEE. THIS IS THE ONLY COFFEEMAKER I WILL EVER USE!!!
Pros: Multiple Settings, Easy to use, Durable, Stylish, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my Keurig!
on January 22, 2011
Posted by: Coffee lover Mark
from Pottsville, PA
I purchased my Keurig at local retailer almost a year ago. We were so hooked on the conveinence that we put our regular coffee maker away. It's so easy to make a perfect cup and the coffee always tastes great. Our machine did start "short cupping" when it was almost a year old. This had dissapointed me but I called customer service and they took me though a few troubleshooting steps. [...] The bottom line is that even though our machine didn't last the company stood behind their product.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
u get the bang for your bucks
on January 21, 2011
Posted by: babyface
from tulsa,ok
so far it been great too have and the coffee is dynamite with a variety too choose from and we love the tea selection also.
Pros: Accommodates All Cup Sizes, And it makes great coffee
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffee maker...
on January 20, 2011
Posted by: CamrioKid
from Camarillo, CA
This has been a great addition! Splurged and bought this after using one at my doctor's office. The ONLY negative thing I would say about it, is that I started getting "short cups" after about 50 K-cups. I did the vinegar flush as described in the user's manual. It took three times to rinse out the vinegar taste/smell, but it eventually did.
Pros: Stylish, Accommodates All Cup Sizes, Durable, Easy to use, Multiple Settings
Cons: Needed vinegar flushing
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee maker ever!
on January 19, 2011
Posted by: jenn
from brandon, fl
I bought this one because it was the only one they had in the store that offered more than one cup size. I'm so glad that I spent the extra money! This is definitely the most frequently used appliance in my kitchen! It brews coffee quickly and quietly...in fact I don't even know the coffee is ready until I smell it. I also love all the flavored coffee available in the K-cups. I have not had any problems with my Keurig since I purchased it a couple years ago. I would definitely recommend one to anybody at all!
Pros: Multiple Settings, Easy to use, Durable, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffemaker
on January 18, 2011
Posted by: Ed V
from Chicago
I've owned my Keurig for eight months now and have no complaints. Can't comment on it's durability yet as I haven't owned it long enough to say but so far, it's performed flawlessly.
Pros: Accommodates All Cup Sizes, Multiple Settings, Stylish, Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com