Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
5 years and still brewing
on March 18, 2011
Posted by: Steve
from Chicago, IL.
I got the earlier version of this brewer. Mine only has 2 cup sizes instead of 3. I've been using this brewer for a little over FIVE years. I have used it pretty much everyday. It makes a great cup of coffee every time. I'm contemplating getting a new one but I think I'm gonna ride this one till it dies. Great product. Thanks Keurig
Pros: Stylish, Easy to use, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Terrific Coffee Machine
on March 18, 2011
Posted by: Jay Powell
from Des Moines, IA
Works great. No problems at all. You just need to compute the cost per cup, based on the cost of the K-Cups, and make sure you are willing to pay that much each time for a cup of coffee. It is defintely worth it to me! I just ordered some K-Cups and each box of 24 was [$] (at member discounted price) or [$]/cup.
Pros: Easy to use, Stylish, Accommodates All Cup Sizes, Multiple Settings, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great....for about 6 months
on March 17, 2011
Posted by: PST12
from Atlanta, GA
We love the convenience of this single cup maker. However, at about the 6 month mark, the maker began making terrible noises and brewing inconsistent cups. We have performed every cleaning method and performed every suggested corrective action and nothing has changed. A review on the internet shows literally thousands of unhappy customers with the quality of this product. Just know that it's a nice convenient coffe maker, but cheaply made and there will be NO service from Keurig.
Pros: Easy to use, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Just a Great Machine!!!
on March 17, 2011
Posted by: rikray
from Long Island, NY
I probably, like many other folks, have gone through many coffee machines with less than satisfying results with respect to taste/flavor. This machine along with one of my favorites, Green Mountain "Our Blend" consistently brews the best tasting cup of coffee time after time....morning, noon or night!!! I truly love it and would highly recommend it to all!!!
Pros: Multiple Settings, Easy to use, Accommodates All Cup Sizes, Stylish
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great 12 cup brewer replacement
on March 13, 2011
Posted by: Aviator Extraordinaire
from Artesia, NM
I got tired of throwing out the coffee I didn't drink in my drip brewer and saw a Keurig at a friend's house. I bought mine 6 months ago and this thing is great! I'm not wasting coffee anymore and I can brew whatever I have a hankering for. It is especially helpful for guests who now get what they want rather than what's been made. The single brew allows me to have loose tea that I tend to keep in the house. For me the only drawback is that it is too tall to open on the counter while under the cabinets. This means it is placed where it takes up a bit too much counter space. That's a small price to pay for the convenience. The cup sizes are just fine and I can't complain about the noise because it's minimal. I have already given one as a gift and they have been just as pleased. One problem is narrowing down your choice of coffees. There are so many out there waiting to be tried.
Pros: Multiple Settings, Easy to use, Durable, Accommodates All Cup Sizes
Cons: HARD TO CLEAN, Left-handed tank fill, Too tall when open
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Good and bad
on March 10, 2011
Posted by: low octane
from Raleigh, NC
I am on my 2nd brewer. While I love the convenience, the variety, the great tasting coffee, and the K-cup philosphy, something has gone wrong with both brewers after about a year or less. Keurig customer service is fabulous, and even sent me a second brewer free after the first brewer was spontaneously shutting itself off. But even the great service cannot compensate for a product that seems to have a lot of bugs and will not last. The 2nd brewer now had some big issues. The descale light comes on randomly, even 1 week after descaling. The large cup setting won't brew a full cup- most of the water seems clogged in the K-cup even after cleaning the needles and running a hot water cycle as recommended by customer service. Sad to say, I may need to consider another system.
Pros: Quick and easy
Cons: Buggy, HARD TO CLEAN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
love, love, love it <3
on March 9, 2011
Posted by: jess3176
from Kapolei Hawaii
I love, love, love my Keurig! The only negative with this model is the limited cup size. My solution was to brew on the smallest cup setting twice. That makes the perfect cup! Overall it was well worth the money. It is the easiest, cleanest way to enjoy premium coffee.
Pros: Easy to use, Stylish, Multiple Settings
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Very Disappointed
on March 9, 2011
Posted by: M
from Atlanta, GA
I used to recommend this product and sales were made because of me. But I can't recommend it anymore. Product does not last for the price paid and customer support is not helpful.
Cons: Product does not last
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com